Holiday Inn Manila Galleria re-launched
MANILA, Philippines - Holiday Inn Manila Galleria has been re-launched to include a renewed commitment to friendly, attentive service to go with a more contemporary and stylish look and feel.
Holiday Inn Manila Galleria has also dramatically improved its guest experience by adding signature “comfort” bedding and enhanced showers.
The hotel’s upgrade is part of a global re-launch for Holiday Inn. With over 3,296 hotels, close to 420,000 guest rooms and over 1,100 more hotels to be built, the sheer magnitude of the Holiday Inn re-launch is unmatched in hospitality history.
“This new look signifies the things that matter most to our guests when they think of quality and value — great beds, great showers and fantastic service with a more up-to-date look,” general manager Brigitte Trattner said.
“This was done based on what consumers told us they would love to have — consistent quality and contemporary design,” she said.
Holiday Inn Manila Galleria’s re-launch is part of a worldwide effort by Holiday Inn Hotels & Resorts to create a new identity and establish new brand hallmarks that will deliver a more consistent quality and contemporary image for the brand.
Among the new Holiday Inn brand features now visible at Holiday Inn Manila Galleria are a redesigned logo, improved signage and new outdoor lighting, landscaping and design.
The welcome experience has also been enhanced with a redesigned lobby, de-cluttered reception desk, and all-new signature scents and sounds.
A newly launched “Stay Real” service commitment ensures that guests receive excellent service during their stay.
“Our guests told us they wanted service that recognizes them as individuals and hotel staff who understand their real needs while they’re at the hotel. Our ‘Stay Real’ service training enables our people to always do this to our guests every single time they stay with us,” Trattner said.
In the hotel rooms, guests can enjoy crisp white linens and choice of “soft” or “firm” pillows in addition to signature showers featuring powerful showerheads, curved shower rods and new bath products.
Holiday Inn Manila Galleria is located at ADB Avenue, Ortigas Center right beside Robinsons Galleria mall. For reservations, call 633-7111 or visit www.holiday-inn.com/higalleria.
