It's U-First this Christmas

MANILA, Philippines - Sometimes, all you need to do is ask. Have you ever been out holiday shopping and you have a vague recollection of a store you want to go to but just can’t remember where it is, so you spend half an hour looking for it in frustration? Or you need to call a restaurant to make reservations for lunch but you don’t’ have your laptop with you to Google the number. 

All you have to do in situations like these is to go to the Ayala Malls Concierge, an information and assistance center that provides hotel-like services in Ayala malls. They are usually located near the main entrance of the mall.

Because the shopping this time of the year is frenzied, you may misplace items while you’re in a store (a phone or a camera). The Concierge will assist you with lost and found items. 

Oh, you can also give your comments, suggestions and complaints to the Concierge or better yet write it down and hand it over.

Other specialized services the Concierge provides are cinema/restaurant reservation, calling a taxi, confirmation/cancellation/ booking of hotels and flights, and personal shopping assistance.

So, yes, it is possible to have a hassle-free shopping over the holidays — even if your list is four pages long.