Makati Shangri-La launches first concierge iPad service in the Philippines
MANILA, Philippines - Makati Shangri-La is the first hotel in the Philippines to equip its concierge team with the latest revolutionary product from Apple, the iPad.
The idea behind this innovative service is to improve guest experiences and assist business and leisure travelers to be better acquainted with their surroundings.
The iPad is outfitted with useful applications that assist the concierge staff in answering guest inquiries supported by accurate visuals — enhanced maps and directions, detailed walking routes, photos of the city’s finest restaurants, cafés, bars and entertainment hubs, access to famous nightlife spots, real-time flight information and schedule of movies and performances in the metro.
This new initiative aims to make interaction with the guests more fun and entertaining. It also allows the Makati Shangri-La concierge team to be more efficient and mobile, allowing them to walk around the hotel while still being able to access the information needed by guests.
Hong Kong-based Shangri-La Hotels and Resorts currently owns and/or manages 66 hotels under the Shangri-La and Traders brands with a rooms inventory of over 30,000. Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services. Shangri-La hotels are located in Australia, Canada, Mainland China, Fiji, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Philippines, Singapore, Sultanate of Oman, Taiwan, Thailand and the United Arab Emirates. The group has over 40 projects under development in Austria, Canada, mainland China, France, India, Macau, Malaysia, Philippines, Russia, Qatar, Seychelles and United Kingdom.
For information or reservations, call a travel professional or visit www.shangrila.com.
