Sun Business partners with Visayan Electric Company
MANILA, Philippines - Visayan Electric Company Inc. (VECO) has teamed up with Sun Business, the corporate solutions arm of Sun Cellular, as they avail of Sun Business’ Message Cast. This service will improve VECO’s public delivery system by sending information such as emergency power interruption updates and bill queries via SMS text messages.
VECO, the second largest electric utility in the Philippines, serves the cities of Cebu, Mandaue, Talisay and Naga and four municipalities of Liloan, Consolacion, Minglanillla and San Fernando. As the franchise covers an area of about 672 square kilometers with an estimated population of 1.73 million, fast and convenient communication with its subscriber base is imperative to ensure a high quality of customer service.
Sun Business’ Message Cast is a web-based messaging service that allows businesses to send SMS messages to one or multiple recipients across all networks. It’s an efficient and cost-effective solution that enables businesses like VECO to schedule message dissemination so that customers are aware of announcements, promotions or latest product information. It likewise enables customers to get information on demand, as they receive immediate response at a text of a keyword. In addition, Message Cast is useful in quickly propagating internal information to ensure that all employees have up-to-date information.
With Sun Business’ Message Cast, your VECO monthly bill is just a text away through the Ask VECO Bill. To access, simply type ASKVECO <space> BILL <space> VECO account ID (e.g. ASKVECO <space> BILL <space> 1234560000) and send to 0922-999-8326 for Sun Cellular subscribers and 391-8326 for Smart/Talk n Text/Red Mobile users.
To learn more about the ASKVECO text services, visit www.veco.com.ph, its facebook account Visayan Electric Company or call 230-8326.
To continuously increase consumers’ satisfaction, VECO will also launch this month a new innovation through Sun Business’ Message Cast (AskVECO Outage) where customers may report power interruptions through text, simply by typing any of the following keywords: ASKVECO <space> OUTAGE <space> VECO account ID, ASKVECO <space> OUTAGE <space> Pole ID, or ASKVECO <space> OUTAGE <space> complete address and send to 0922-9998326 for Sun cellular subscribers and 391-8326 for Smart/Talk n Text/Red Mobile users.
For inquiries, log on to http://sunbusiness.com.ph, call the Sun Business Hotline 395-8PRO (395-8776) or visit The Sun Shop nearest you.
