Truly global banking only with Citigold

MANILA, Philippines - Today, every wise investor knows the importance of being on top of everything to ensure that he or she remains on the right track in achieving his or her financial goals. 

Citigold, Citibank’s wealth management service in the Philippines, understands the unique needs of high-net-worth individuals that are drivers to succeed while enjoying the best that life has to offer.   Citigold recently unveiled a range of enhanced services that ensure the overall well-being of its customers, anytime and anywhere.

 “Citigold is one of the most successful brands of Citi in Asia Pacific, where we are widely acknowledged as the financial partner of choice by the affluent market,” related Aneth Lim, corporate affairs director of Citibank Philippines.

 “Here in the Philippines, we are proud to say that Citigold is the pioneer as well as the leader in wealth management services. We attribute our continued success to our deep knowledge and expertise not only in financial management but also in anticipating and serving every need of our clients, however unique they are. Wherever our clients are, we ensure that we’re there to provide them all their needs as only a trusted global financial institution can,” added Lim.

As most of its clients travel the world for business and leisure, Citigold has committed itself to follow them everywhere and provide services tailored to their lifestyle. Whether they’re traveling with their family this summer or going out of the country for business, Citigold offers privileges that clients will find useful and comforting whenever they take that next flight.

For instance, Citigold clients get exclusive access to the Miascor Lounge at NAIA Terminal 1. “No matter how early or how late your flight is, you get 24/7 access to the lounge and you can even book any one of the two meeting rooms available for business or personal matters,” explained Karla Abat-de Jesus, vice president for retail bank marketing.

Citigold clients can enjoy all the amenities available, such as the free Wi-Fi access so they can stay in touch with their clients and loved ones. There are also entertainment facilities and a 24-hour bar and buffet serving coffee and hot and cold snacks so they can while away the time comfortably while waiting for their flight.

Citigold clients can travel anywhere, safe and secure, knowing that they can receive round-the-clock medical, security, travel and emergency support anywhere in the world through Citi’s partnership with International SOS (ISOS). 

ISOS has over 20 years of experience in helping customers stay healthy, safe and secure whenever they travel, with a worldwide reach that spans 70 countries with 27 Alarm Centers, 26 clinics and a fleet of air ambulances readily available for any kind of medical emergency. The medical and security expertise of its multilingual staff also assures every customer the very best assistance and care they would need.  

Karla Abat, Citibank vice president for retail bank marketing, and Tina Noel, department manager of MIASCOR Lounge

 “The Emergency Healthcare Service is an exclusive service for our Citigold clients. With their very own International SOS membership card that contains the customer’s membership number and phone numbers, they can readily access medical, security, travel and emergency assistance 24/7/365, giving them peace of mind whenever they travel,” said de Jesus.

Citigold also takes pride in offering specialized services to each target customer. Whether you’re a frequent traveler, an expatriate or global citizen, or a global sophisticated investor, the Citigold Global Banking Service is designed to meet your distinct needs. 

 “You can expect complete and convenient access to banking and financial services whether you’re traveling for business or leisure, moving to a new country, or monitoring your investments in other countries, with our global network. Through this service, you can easily expedite cash withdrawals, get exclusive access to Citigold Lounges, or manage your account from anywhere in the world through a dedicated hotline number,” said Lim.

If you’re thinking of living abroad, Citigold likewise makes it easier and convenient for you with pre-arrival account facility to make that smooth transition so you can settle in comfortably in a new country without having to worry about opening an account or establishing your credit history. Your credit card application will also be taken care of even before you leave for abroad as your Citi credit card history also crosses borders with you. 

Citi also understand the need of clients to maintain several Citi accounts worldwide. Through the Citibank Global Funds Transfer facility, Citigold clients can enjoy instant fund transfers to other Citi accounts close to 30 countries in the world. 

They enjoy higher daily fund transfers of up to US$10,000 and with waived transfer fees, a privilege exclusive to Citigold clients. 

Because of Citigold’s presence in many countries, they also enjoy exclusive perks and privileges as well as access to wealth management services such as access to investments and wealth planning once they’re settled in their destination.

These services are on top of the financial expertise they can expect from Citigold. Enjoy truly privileged banking that presents you the opportunity to have at your disposal a Wealth Management Team to help you grow their wealth and realize your financial goals. Composed of the Branch Manager, the Relationship Manager, Citigold Associate and an Investment Specialist, the Citigold Wealth Management Team works closely with you to help you understand how to take advantage of market opportunities to help you grow your wealth.

Citigold also presents a host of exclusive privileges that include access to best-in-class wealth planning and world-class products and services to help you find the right financial product suited to your needs; access to relevant and timely research and analysis on global market outlook from Citi’s pool of financial specialists around the globe; and offshore referral service to give you access to products and services that are exclusively available through Citi’s global affiliates.

Wherever you are in the world, Citigold provides you a personalized banking experience that’s more than meeting your financial needs.