At Telus, the 'future is friendly' for new grads

MANILA, Philippines - For new graduates, it is important to think about building a career, and not just looking for any available job. A leading, customer contact center company, TELUS International Philippines, shares what new jobseekers should consider in an employer in order to build their corporate careers from the start.

One of the first moves that new graduates often take in securing employment is to go abroad. There is still the perception that the grass is greener overseas, with the lure of bigger earnings constantly attracting young, talented Filipinos wanting to better provide for their families.

Given this trend, TELUS International understands the value of both family and financial security, which is why it has put team member and career development at the core of its daily operations.

“Finding an employer that is committed to building your career here at home in the Philippines is the right first step. At TELUS International, we give team members compelling reasons to stay here. Whatever overseas jobs can offer, our goal is to match it and then some, thus enabling us to attract and retain the best and the brightest talent,” said Sagar Rajgopal, TELUS director for talent acquisition.

“We offer thorough training programs to all levels of team members ranging from English communication skill building to Six Sigma and project management certifications. We also have comprehensive reward packages and benefits that extend to the families of our team members. This provides peace of mind and a positive sense of security while employed at TELUS,” Rajgopal added.

Looking for an employer that values career growth and the commitment to developing future corporate leaders is also important. 

Unlike what is commonly known about customer contact center companies, Rajgopal said TELUS International offers career opportunities not only for call center agents but also for specialized positions in multiple disciplines communication specialists, recruitment officers, accountants, information technology professionals and other posts that can help the company serve its varied international clientele, which includes mainly large US-based corporations in the high-tech, utilities, financial services and telecommunication industries.  

Recognized as the BPO Employer of the Year during the recent fourth International ICT Awards, TELUS International has always kept its doors open to fresh graduates.

“At TELUS we have to live up to our brand promise the future is friendly not only for our customers, but for our team members as well.   We encourage applicants to learn about their prospective employers and ask questions about training, career advancement, benefits and especially corporate culture to ensure that it’s the right fit and the right place to build a promising career,” Rajgopal said. 

For information on exciting career opportunities with TELUS International, visit telusinternational.com.ph.