^
+ Follow BPO Tag
Array
(
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        (
            [0] => Array
                (
                    [ArticleID] => 2565983
                    [Title] => Cebuanos win at inaugural Fitbod Cebu
                    [Summary] => 

Businesswoman Hanna Vi Agravante, 33, and BPO worker Gerald Flores, 28, were named the inaugural winners of Fitbod Cebu during the finals night on October 25 at Waterfront Cebu City Hotel and Casino.

[DatePublished] => 2026-10-27 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1807592 [AuthorName] => Januar Junior Aguja [SectionName] => Freeman Cebu Entertainment [SectionUrl] => cebu-entertainment [URL] => ) [1] => Array ( [ArticleID] => 2565787 [Title] => All set for Inter-BPO pickleball tourney [Summary] =>

Everything is in place for the inaugural Kayu Inter-BPO Pickleball Tournament on November 16 at the Portside Courts across Robinsons Galleria Cebu.

[DatePublished] => 2026-10-26 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1804803 [AuthorName] => Emmanuel B. Villaruel [SectionName] => Freeman Cebu Sports [SectionUrl] => cebu-sports [URL] => ) [2] => Array ( [ArticleID] => 2565804 [Title] => EDITORYAL — AI hulga sa BPO [Summary] =>

Nagkadaghan na nga mga Pilipino ang naa sa industriya sa Business Process Outsourcing tungod sa local ug international companies nga nakauyon sa serbisyo ug kalidad sa trabaho nga kaya nilang buhaton.

[DatePublished] => 2026-10-26 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1805670 [AuthorName] => Ian B. Melecio [SectionName] => Banat Opinyon [SectionUrl] => opinyon [URL] => ) [3] => Array ( [ArticleID] => 2551059 [Title] => Australian health care provider eyes BPO operations in Philippines [Summary] =>

Australian health care provider Kairos Care or Kairos Medical Group is looking to set up information technology-business process outsourcing operations in the Philippines.

[DatePublished] => 2026-08-23 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1473425 [AuthorName] => Louella Desiderio [SectionName] => Business [SectionUrl] => business [URL] => https://media.philstar.com/photos/2026/08/22/9_2026-08-22_18-00-03714_thumbnail.jpg ) [4] => Array ( [ArticleID] => 2542589 [Title] => Philippines-founded BPO lists on Canadian stock exchange [Summary] =>

Asiatel Outsourcing Inc. made its debut on the TSX Venture Exchange on July 14, making it the first Philippine-founded outsourcing firm to list on the Canadian exchange.

[DatePublished] => 2026-07-17 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1473425 [AuthorName] => Louella Desiderio [SectionName] => Business [SectionUrl] => business [URL] => https://media.philstar.com/photos/2026/07/16/14_2026-07-16_18-48-22811_thumbnail.jpg ) [5] => Array ( [ArticleID] => 2534925 [Title] => Philippines BPO sector grows 4% to 1.68M despite AI fears [Summary] =>

The Philippine contact center and business process management industry added more than 60,000 jobs in 2025 despite the rapid adoption of artificial intelligence, challenging concerns that automation would lead to widespread workforce reductions.

[DatePublished] => 2026-06-13 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1804802 [AuthorName] => Ehda M. Dagooc [SectionName] => Freeman Cebu Business [SectionUrl] => cebu-business [URL] => ) [6] => Array ( [ArticleID] => 2533366 [Title] => Puwede bang tumanggi sa early retirement plan? [Summary] =>

Anim na taon na akong empleyado ng isang in-house BPO.

[DatePublished] => 2026-06-07 00:00:00 [ColumnID] => 136499 [Focus] => 1 [AuthorID] => 1806236 [AuthorName] => Atty. Aeron Aldrich B. Halos [SectionName] => Punto Mo [SectionUrl] => punto-mo [URL] => ) [7] => Array ( [ArticleID] => 2532305 [Title] => Office recovery depends on BPO reinvention [Summary] =>

Office demand recovery hinges on BPO growth as AI reshapes tenant needs and Bay Area vacancies remain elevated.

[DatePublished] => 2026-06-02 10:17:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => [AuthorName] => [SectionName] => Stock Commentary [SectionUrl] => stock-commentary [URL] => https://media.philstar.com/photos/2026/01/12/ab-capitallead-4_2026-01-12_09-57-47834_thumbnail.jpg ) [8] => Array ( [ArticleID] => 2527176 [Title] => Healthcare outsourcing Philippines: How AI is redefining patient care delivery [Summary] =>

The Philippines’ emergence as a global center for Intelligence-Augmented Care is not incidental.

[DatePublished] => 2026-05-25 11:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => [AuthorName] => [SectionName] => Biz Memos [SectionUrl] => biz-memos [URL] => https://media.philstar.com/photos/2026/05/11/piton-global-lead_2026-05-11_13-22-54619_thumbnail.jpg ) [9] => Array ( [ArticleID] => 2529549 [Title] => BPO Philippines: How agentic AI workflows are helping redefine CX [Summary] =>

What happens when world-class human expertise is repositioned around AI orchestration rather than against it?

[DatePublished] => 2026-05-22 09:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => [AuthorName] => [SectionName] => Business As Usual [SectionUrl] => business-as-usual [URL] => https://media.philstar.com/photos/2026/05/11/piton-global-lead_2026-05-11_13-22-54619_thumbnail.jpg ) ) )
BPO
Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 2565983
                    [Title] => Cebuanos win at inaugural Fitbod Cebu
                    [Summary] => 

Businesswoman Hanna Vi Agravante, 33, and BPO worker Gerald Flores, 28, were named the inaugural winners of Fitbod Cebu during the finals night on October 25 at Waterfront Cebu City Hotel and Casino.

[DatePublished] => 2026-10-27 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1807592 [AuthorName] => Januar Junior Aguja [SectionName] => Freeman Cebu Entertainment [SectionUrl] => cebu-entertainment [URL] => ) [1] => Array ( [ArticleID] => 2565787 [Title] => All set for Inter-BPO pickleball tourney [Summary] =>

Everything is in place for the inaugural Kayu Inter-BPO Pickleball Tournament on November 16 at the Portside Courts across Robinsons Galleria Cebu.

[DatePublished] => 2026-10-26 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1804803 [AuthorName] => Emmanuel B. Villaruel [SectionName] => Freeman Cebu Sports [SectionUrl] => cebu-sports [URL] => ) [2] => Array ( [ArticleID] => 2565804 [Title] => EDITORYAL — AI hulga sa BPO [Summary] =>

Nagkadaghan na nga mga Pilipino ang naa sa industriya sa Business Process Outsourcing tungod sa local ug international companies nga nakauyon sa serbisyo ug kalidad sa trabaho nga kaya nilang buhaton.

[DatePublished] => 2026-10-26 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1805670 [AuthorName] => Ian B. Melecio [SectionName] => Banat Opinyon [SectionUrl] => opinyon [URL] => ) [3] => Array ( [ArticleID] => 2551059 [Title] => Australian health care provider eyes BPO operations in Philippines [Summary] =>

Australian health care provider Kairos Care or Kairos Medical Group is looking to set up information technology-business process outsourcing operations in the Philippines.

[DatePublished] => 2026-08-23 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1473425 [AuthorName] => Louella Desiderio [SectionName] => Business [SectionUrl] => business [URL] => https://media.philstar.com/photos/2026/08/22/9_2026-08-22_18-00-03714_thumbnail.jpg ) [4] => Array ( [ArticleID] => 2542589 [Title] => Philippines-founded BPO lists on Canadian stock exchange [Summary] =>

Asiatel Outsourcing Inc. made its debut on the TSX Venture Exchange on July 14, making it the first Philippine-founded outsourcing firm to list on the Canadian exchange.

[DatePublished] => 2026-07-17 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1473425 [AuthorName] => Louella Desiderio [SectionName] => Business [SectionUrl] => business [URL] => https://media.philstar.com/photos/2026/07/16/14_2026-07-16_18-48-22811_thumbnail.jpg ) [5] => Array ( [ArticleID] => 2534925 [Title] => Philippines BPO sector grows 4% to 1.68M despite AI fears [Summary] =>

The Philippine contact center and business process management industry added more than 60,000 jobs in 2025 despite the rapid adoption of artificial intelligence, challenging concerns that automation would lead to widespread workforce reductions.

[DatePublished] => 2026-06-13 00:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => 1804802 [AuthorName] => Ehda M. Dagooc [SectionName] => Freeman Cebu Business [SectionUrl] => cebu-business [URL] => ) [6] => Array ( [ArticleID] => 2533366 [Title] => Puwede bang tumanggi sa early retirement plan? [Summary] =>

Anim na taon na akong empleyado ng isang in-house BPO.

[DatePublished] => 2026-06-07 00:00:00 [ColumnID] => 136499 [Focus] => 1 [AuthorID] => 1806236 [AuthorName] => Atty. Aeron Aldrich B. Halos [SectionName] => Punto Mo [SectionUrl] => punto-mo [URL] => ) [7] => Array ( [ArticleID] => 2532305 [Title] => Office recovery depends on BPO reinvention [Summary] =>

Office demand recovery hinges on BPO growth as AI reshapes tenant needs and Bay Area vacancies remain elevated.

[DatePublished] => 2026-06-02 10:17:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => [AuthorName] => [SectionName] => Stock Commentary [SectionUrl] => stock-commentary [URL] => https://media.philstar.com/photos/2026/01/12/ab-capitallead-4_2026-01-12_09-57-47834_thumbnail.jpg ) [8] => Array ( [ArticleID] => 2527176 [Title] => Healthcare outsourcing Philippines: How AI is redefining patient care delivery [Summary] =>

The Philippines’ emergence as a global center for Intelligence-Augmented Care is not incidental.

[DatePublished] => 2026-05-25 11:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => [AuthorName] => [SectionName] => Biz Memos [SectionUrl] => biz-memos [URL] => https://media.philstar.com/photos/2026/05/11/piton-global-lead_2026-05-11_13-22-54619_thumbnail.jpg ) [9] => Array ( [ArticleID] => 2529549 [Title] => BPO Philippines: How agentic AI workflows are helping redefine CX [Summary] =>

What happens when world-class human expertise is repositioned around AI orchestration rather than against it?

[DatePublished] => 2026-05-22 09:00:00 [ColumnID] => 0 [Focus] => 1 [AuthorID] => [AuthorName] => [SectionName] => Business As Usual [SectionUrl] => business-as-usual [URL] => https://media.philstar.com/photos/2026/05/11/piton-global-lead_2026-05-11_13-22-54619_thumbnail.jpg ) ) )
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