MANILA, Philippines - Dragonair, part of the Cathay Pacific Group, has been voted World’s Best Regional Airline in the annual Skytrax awards for the second year in a row — the only airline to hold the honor to date since the introduction of this category in the world-renowned Skytrax survey. The carrier was also dubbed Best Regional Airline-Asia in the same survey.
Based on the World Airline Survey by Skytrax of the UK, the World Airline Awards is participated in by a total of 18.8 million airline passengers from more than 100 countries during the 10-month survey period. The survey, which covers more than 200 airlines, assesses an extensive range of customer-service standards related to airline products and services. The Hong Kong-based airline has been a consistent recipient of Skytrax awards in previous years — having been dubbed Best Airline-China for six consecutive years, as well as Best Regional Airline-Southeast Asia. Photo shows Dragonair assistant general manager for inflight services Suzanne Wong receiving the World’s Best Regional Airline award for the airline at the presentation ceremony held in Paris, France, from Edward Plaisted, chairman and chief executive officer of Skytrax.