Medical City launches ‘TMC Partner Link’

MANILA, Philippines - The Medical City (TMC) has launched an innovative service that provides its patient-partners with easy and secure access to their medical records via the Internet, free of charge.

Dubbed “TMC Partner Link,” the online facility allows patients to view their laboratory and radiology diagnostic results, as well as discharge summaries wherever they are.

It also features various health trackers that enable patients to monitor their vital signs via a graphic interface.

“For now, we have trackers for blood pressure, heart rate, blood sugar and weight,” says Dr. Mike Muin, health IT head of The Medical City. “What’s unique about these trackers is that they are integrated with our electronic medical records, and allow doctors to monitor their patients without frequent hospital visits. It fully embraces the concept of patient partnership beyond the walls of the hospital.”

The TMC Partner Link, however, does not provide medical advice, so patients should still consult their doctors for proper interpretation of the diagnostics and symptoms.

In order to protect sensitive medical records and personal information from unauthorized access, the portal uses a strict identification verification and authentication procedure. In addition, all data are stored in the secure clinical data repository of The Medical City.

The TMC Partner Link is accessible via The Medical City’s main website (http://www.themedicalcity.com). Patients admitted starting June 24 will be offered the facility as part of standard admission procedures. Outpatients of the Ambulatory Service Center may be enrolled similarly.

Alternatively, those who have transacted with TMC before this date can visit, call or e-mail at TMC’s Customer Service Department to sign up for a Partner Link account.

The launch of the TMC Partner Link coincides with the hospital’s celebration of “Innovation Week.” Throughout the week, the “Innovation Fair” at the TMC lobby will showcase a wide range of technologies, services and products developed by TMC’s various clinical and administrative departments.

“Harnessing the power of information technology, we are able to establish closer and more meaningful connections with our patient-partners. Moving forward, the service will continue to be enhanced, and we will introduce more and more features responsive to their needs,” says Dr. Alfredo R.A. Bengzon, president and chief executive officer of The Medical City.

The Medical City is a tertiary care hospital with over 40 years of experience in hospital operation and administration. Its world-class healthcare complex serves some 40,000 in-patients and 400,000 outpatients annually.

The TMC has a medical staff of over 1,000 physicians who are established experts in their various fields of specialization. This core of professionals is complemented by a 2,200-strong human resource complement, engaged in allied medical, administrative and support services.

The TMC is accredited by the Joint Commission International, the world’s most prestigious accrediting body for international healthcare organizations.

The Medical City is located along Ortigas Avenue in Pasig City. For more information about The Medical City and its services, call (+632) 988-1000 or (+632) 988-7000, e-mail at [email protected] or visit www.themedicalcity.com.