MANILA, Philippines - Rapide Autocare Service Experts, the leading car care chain of shops in the country, banks on the value of trust, honesty, integrity, professionalism, excellence and promoting healthy competition between its franchisees in running its rapidly expanding business. This was showcased in the recent Rapide e-Awards 09 dubbed as “1 Rapide, The e Way”. The company acknowledged and paid tribute to its franchisees, and awarded the best of them based on loyalty to Rapide’s corporate beliefs and principles, which have earned them loyal customers, and a huge market share in the professional car care industry. Brand consistency, cleanliness, customer service, and sales growth were the areas considered in tabulating scores of the winners among its over 50 franchisees from Metro Manila, Luzon, and Visayas. The list of awardees were: “The Rapide 90 Points Challenge” – Rapide Riverbacks; Best Customer Lounge – Rapide Zobel; Highest Sales for 2009 – Rapide Bocaue/Cabanatuan South Technopark and Quirino Avenue; Fleet Award – Rapide Tarlac, Pacita, and Kalayaan, Loyalty Award – Rapide Zobel and Kalayaan; Recognition Award – Mr. Jomari Yllana, and the Overall e awardees – Third Place, Meralco, Second Place – Kalayaan, and First Place – Pacita.
Since 1988, Rapide has been known for excellent car care and repair services. It pioneered the “hassle-free service” and “quick service” concepts in car care and was widely credited for professionalizing an otherwise informal industry. Its professional and customer-centered approach on its services such as car maintenance, suspension, brakes, and air-conditioning repairs sets it apart from other shops. Rapide is one of the few that offer quality parts replacement, warranties, lifetime guarantees for brake pad replacements and documentation of a client car’s diagnostic history.
It is probably the only auto care center that provides a history of client’s automobile diagnosis and problems. This comes in handy when diagnosing and analyzing future troubles of the car. The successful formula of the Rapide business model prompted public demand for franchising. Call its hotlines at 8903913, 896-9726, 0918-9727433 (Smart), 0917-8589522 (Globe), 0923-6586079 or visit www.rapide.com.ph for more details.