NEA bags new ISO certificate

MANILA, Philippines — The National Electrification Administration (NEA) has earned a new certificate from the International Organization for Standardization (ISO) in recognition of its sustained provision of quality services to electric cooperatives.”

NEA said maintaining an effective quality management system of its legal, institutional, financial and technical services to electric cooperatives has enabled it to qualify for a new ISO certificate.

TÜV Rheinland Philippines Inc., which conducted a recertification audit of NEA last Dec. 21, recommended the issuance of the ISO 9001:2015 certificate to the state-owned corporation after passing their evaluation.

NEA said achieving an ISO 9001:2015 certificate ensures that organizations meet the global quality management system standards. It is considered a vital instrument to every company in both the private and public sectors to sustain and improve the quality of its services, as well as boost customer satisfaction consistently.

Among the positive findings of the certification body are the recognitions received by the NEA this year, including an award from the Governance Commission for GOCCs for being one of the top-ranking government-owned and – controlled corporations for 2022.