Global BPO leader opens in QC

MANILA, Philippines - Following rapidly on the heels of the 8,000-people Carmona Campus announcement, US-headquartered Sutherland Global Services has opened its latest Integrated BPO operations center in Cubao.

Located in a custom-designed facility, the Sutherland operations center at the Cubao Business District is in Quezon City – the largest city in Metro Manila. The 500-seat state-of-the-art center is now operational, delivering integrated BPO services to some of Sutherland’s major global clients.

The company employs over 13,000 professionals in the Philippines operating from multiple locations across the country. The current expansion further consolidates its presence.

Commenting on the opening of the operations center, Vice Mayor Joy Belmonte stated “We are delighted that a leading multi-national such as Sutherland Global Services has selected Cubao. We are certain that, like all of Sutherland’s operations in the Philippines, the Cubao Center will very soon be a shining success.”

KS Kumar, global head of operations-Sutherland Global Services, remarked, “Strategically distributed and optimally sized operations centers are core to our location strategy. Cubao fits well into that strategy framework because of its convenient location, proximity to a large talent pool and excellent infrastructure.”

Earlier this month, Sutherland was elevated to the PEZA Hall of Fame in recognition of being awarded ‘Outstanding Employer’ for the third time in 2011.

Established in 1986, Sutherland Global Services is a global BPO and technology enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals.

Headquartered in Rochester, N.Y., Unites States, Sutherland employs over 30,000 professionals and has 35 operational facilities in the United States, Bulgaria, Canada, Colombia, Egypt, India, Mexico, the Philippines, the United Arab Emirates, and the United Kingdom.

For more information, visit www.sutherlandglobal.com