FedEx introduces worldwide technology enhancements

MANILA, Philippines - FedEx Express (FedEx), a subsidiary of FedEx Corp. and the world’s largest express transportation company, has announced significant enhancements to its FedEx Critical Inventory Logistics service, an integrated logistics solution that enables customers to more efficiently manage high-value and time-critical inventory throughout the supply chain.

Customers using FedEx Critical Inventory Logistics service can now electronically place global orders, track inventory levels and order status at various points, and maintain visibility to FedEx domestic and international shipments by simply logging onto a web application on fedex.com. Status updates are also supported through electronic data interchange and delivered in a common global message format.

 These enhanced capabilities were developed by FedEx using a flexible IT framework designed to enable ongoing global enhancements that will continue to meet evolving customer needs. FedEx Critical Inventory Logistics customers around the globe can now access inventory and shipping status in real time-no matter where the order was placed or where it will be delivered. This service includes a warehouse management system and order management system, enabling consistency in capabilities and reliability around the world.

 “As Asian businesses become more and more global, the value of outsourcing supply chain management is increasingly apparent,” said David L. Cunningham, Jr., president, FedEx Express Asia Pacific. “This enhanced solution, which now offers a single online access point for managing global supply chains, provides our customers with an easy-to-use, globally integrated solution to manage their critical inventory. This is yet another testament of our commitment to enhance the customer experience.”