IPVG seals purchase of Globalstride call center

IPVG Corp. has sealed a deal to acquire the assets, contracts and existing customers of Globalstride Holdings Ltd. (GHL), a 260-seat contact center located in Libis, the company told the Philippine Stock Exchange.

IPVG did not disclose the purchase price for the contact center. It, however, announced the other day that it was securing a P50-million loan from Malayan Savings & Mortgage Bank to fund the acquisition of a call center.

Also signed were deeds of sale on infrastructure components and the lease agreement of the call center.

Globalstride primarily services inbound/outbound voice support for North American clients. Among its shareholders include leading venture capital firm Hambrecht & Quist and the Ayala Group through Azalea Technology Investments Inc.

The move is in line with the group’s bid to further expand its call center operations to take advantage of the booming call center operations in the country. With the acquisition, IPVG unit IP Contact Center Outsourcing Inc.’s total seats would increase to as much as 350.

Under the agreement, IPPCO will assume the obligations in respect to the customer accounts to be transferred by GHL and will hire the customer service representatives and employees of Globastride.

IPPCO provides support on the aspects of local talent pool and facilities to enable Hong Kong partner PCCW Teleservices to extend its contact center and telecommunications solutions in the Philippines to service North American clients.