The ISO 9001 conferred by the TÜV Product Service Philippines to Transco’s Systems Operation (SO) head office and Luzon SO area control centers has been upgraded and expanded, this time to include the Visayas and Mindanao systems.
As a result of this system upgrade, there had been no blackouts in Luzon in the past 20 months and in Mindanao in 12 months.
Transco president Alan T. Ortiz said the ISO certification is a leap towards Transco’s goal of attaining world-class standards.
"With the ISO certification upgrade comes Transco management’s renewed commitment to provide only the highest standards of customer and employee satisfaction," he said.
TÜV is the German acronym for "Technischer Uberwachung Verein" which means "Technical Inspection Association." TÜV Philippines had audited and certified the Transco SO Group for the ISO certification.
The ISO (International Standard Organization) is a non-governmental, worldwide federation of 147 countries that aims to tear down barriers to global trade. Its certification means an international consensus on good management practices characterized by customer satisfaction and quality service.