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AUTHORS
Rey Elbo
Rey Elbo
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Why Elon Musk isn’t pursuing the Baldrige award
by Rey Elbo - June 24, 2025 - 12:00am
Regarding operational excellence, the Malcolm Baldrige National Quality Award is the corporate world’s equivalent of a black-tie gala.
How Elon Musk disregards Toyota’s strategy
by Rey Elbo - June 17, 2025 - 12:00am
The world’s most famous innovator and most respected manufacturing system are two different animals.
A clever judge, a deceitful debtor, an invisible loan
by Rey Elbo - June 10, 2025 - 12:00am
Here’s an old story that could rival the decision-making skill of King Solomon: A man once lent money to a friend, who later denied receiving it.
Decision tree: The Lady or the tiger
by Rey Elbo - June 3, 2025 - 12:00am
In the high-stakes arena of corporate strategy, where million-dollar decisions are sometimes made over lukewarm coffee and passive-aggressive slide decks, decision-making isn’t just king — it’s...
Worker absenteeism is symptom of complex issues
by Rey Elbo - May 27, 2025 - 12:00am
The provocative question of whether worker absenteeism is caused by a manager’s incompetence pushes us to consider its direct impact on employee behavior.
Solve problems with low-cost, commonsense solutions
by Rey Elbo - May 20, 2025 - 12:00am
“Problem-solving is not progress if we spend money on the solution.”
The ‘Invisible Gorilla’ explains man’s frailty
by Rey Elbo - May 13, 2025 - 12:00am
The secret behind this is what Nobel Memorial Prize in Economics Daniel Kahneman (1934-2024) says in his 2011 book Thinking, Fast and Slow.
Dr. Seuss’ creative path to Kaizen 101
by Rey Elbo - May 6, 2025 - 12:00am
At first glance, putting Dr. Seuss and Kaizen in the same sentence might sound like pairing green eggs and red peas with a corporate handbook – impossibly odd and an eyebrow-raiser.
How creative thinkers are making millions
by Rey Elbo - April 29, 2025 - 12:00am
When meeting your team, how would you encourage them to think creatively? There’s one option.
The magic of one percent improvement
by Rey Elbo - April 22, 2025 - 12:00am
I was feeling good that morning when a reader told me he was not convinced of doing a corporate-wide kaizen program, much less if it would only result in a one percent improvement.
Bad system, lost business opportunities
by Rey Elbo - April 15, 2025 - 12:00am
Here’s another example of how a bad system can cause more trouble than you can imagine.
The curious case of a disgruntled, young expert
by Rey Elbo - April 8, 2025 - 12:00am
Mario, 28 years old, is a cum laude graduate of mechanical engineering from a prestigious university and a board topnotcher in a licensure examination.
Five Whys should be as many as 20 Whys
by Rey Elbo - April 1, 2025 - 12:00am
Marcie (not his real name), the production manager, is at a loss trying to solve a recurring issue in their factory. Their problem? Constantly late delivery of their products to customers by an average of three days....
Bad conditions that can beat good managers
by Rey Elbo - March 25, 2025 - 12:00am
Here’s a story of three anonymous managers with an average work experience of 25 years. Angie is a human resources director at a conglomerate.
The deception of an open-door policy
by Rey Elbo - March 18, 2025 - 12:00am
“I was expecting to be moved to the day shift when I took this job,”
Can ISO prevent product defects
by Rey Elbo - March 11, 2025 - 12:00am
That’s an important question raised by a reader.
How to unmask lazy team members
by Rey Elbo - March 4, 2025 - 12:00am
Suppose you assign an ad hoc team of five workers tasked with solving the problem of your factory’s increasing operational costs. The members are Anthony, a consistent hard worker who has been a shoo-in as...
The curse of decision fatigue
by Rey Elbo - February 25, 2025 - 12:00am
When is the best time to dismiss an erring employee – morning or afternoon? That’s assuming you’ve already exhausted all possible means to reform a person in the past and that they’re accorded...
The perfect time for sound decision-making
by Rey Elbo - February 18, 2025 - 12:00am
I suspect that 95 percent of customers don’t want to wait. That’s why decent service providers would give you their acceptable waiting time.
Pure common sense is better than automation
by Rey Elbo - February 11, 2025 - 12:00am
There’s an old story that compares the wisdom of American astronauts with Russian cosmonauts.
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