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Rey Elbo
Rey Elbo
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The cost of ignoring waste in HR
by Rey Elbo - February 4, 2025 - 12:00am
When I give free management consultations to bankrupt companies, I feel happy and fulfilled, but my wife does not. We have lived in the same house for four decades, yet we live in two different worlds. She asks,...
Milestone and millstone of a local factory
by Rey Elbo - January 28, 2025 - 12:00am
This local conglomerate has invited some experts to challenge their policies and practices in the hope of perfecting them.
Making quality inspectors irrelevant
by Rey Elbo - January 21, 2025 - 12:00am
Norman (not his real name) raised one question on my group page on Facebook: “Will this ‘brilliant idea’ backfire?”
A fast-food chicken issue
by Rey Elbo - January 14, 2025 - 12:00am
What would you do if you encountered something unusual about the food served in a fast-food restaurant? Maybe, you’ll act depending on your persona.
The reality on the ground can damage reputation
by Rey Elbo - January 7, 2025 - 12:00am
Are we like goslings or baby geese that follow a mother goose wherever it goes? It appears that way, at least in my case.
What causes workers to distrust management?
by Rey Elbo - December 31, 2024 - 12:00am
In the 1986 comedy film Gung Ho starring Michael Keaton, the story revolves around the takeover of an ailing American car plant by a Japanese company with a fictional named Assan Motors Corp. When the factory closed...
Getting water out of a dry towel
by Rey Elbo - December 24, 2024 - 12:00am
Almost every year, whenever my clients visit the Toyota Kaikan Museum in Toyota City, Aichi, we are often reminded of many basic lessons about the Toyota Production System, which includes a thought-provoking exhortation...
Usually, the first ‘smart’ answer is wrong
by Rey Elbo - December 17, 2024 - 12:00am
What would you expect to see when you hear hoofbeats on a farm? A crazy horse or an inconsiderate neighbor doing karaoke? Chances are, you’ll choose a horse.
The customer is right, even if he’s wrong
by Rey Elbo - December 10, 2024 - 12:00am
The customer is king is a trite business mantra.
Digital language of labor-management relations
by Rey Elbo - December 3, 2024 - 12:00am
Right down the Gwanghwamun Plaza is the 9.5-meter statue of King Sejong, the 15th-century Korean monarch. It’s easy to discover this popular landmark as my reference in locating my hotel accommodation.
80 percent of problems caused by problem managers
by Rey Elbo - November 26, 2024 - 12:00am
Louie (not his real name), an office worker in his late 20s, was experiencing an irritating problem.
A common sense lesson from a toothpaste factory
by Rey Elbo - November 19, 2024 - 12:00am
his is an edited, old story of a toothpaste factory with an integrity issue before its customers, distributors and retailers.
One percent improvement by everyone, every day
by Rey Elbo - November 12, 2024 - 12:00am
We live in two different worlds: One is where few people live trying to see the invisible and make sense of it.
Changing acronyms for a dynamic meaning
by Rey Elbo - November 5, 2024 - 12:00am
We’re certainly familiar with acronyms, at least those that pertain to our job, profession and interests.
Low-hanging fruits yield P563 million revenue
by Rey Elbo - October 29, 2024 - 12:00am
Question: Would you choose to solve an operational problem 100 percent with an expensive solution, like buying a new machine or hiring additional workers? Or solve it 50 percent with an inexpensive solution by eliminating...
What makes you pessimistic about problem-solving?
by Rey Elbo - October 22, 2024 - 12:00am
One day, a blue bird flies through an open window of your room. Out of confusion, the bird is trapped.
Waiting time as a productive thinking time
by Rey Elbo - October 15, 2024 - 12:00am
Lorraine (not her real name) is a friend on Facebook. She’s a human resource manager of a small factory who inquired about my free management consultation.
Anatomy of an expensive toilet soap bar
by Rey Elbo - October 8, 2024 - 12:00am
One basic rule in quality and productivity improvement is that management must listen to all employee ideas, even those that appear absurd at first glance.
What are the challenges of an ISO application?
by Rey Elbo - October 1, 2024 - 12:00am
In 1994, marketing professors Marian Friestad and Peter Wright introduced the concept of the Persuasion Knowledge Model so we may understand how to interpret, evaluate and respond against any attempt by people who...
Are you blind with total quality management?
by Rey Elbo - September 24, 2024 - 12:00am
There’s a story about six blind men who heard of a strange animal called an elephant that was brought into town.
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