Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 1291116
                    [Title] => Importance of contact centers growing
                    [Summary] => 
To many companies, a call center is merely a customer service necessity.

                    [DatePublished] => 2014-02-17 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Business As Usual
                    [SectionUrl] => business-as-usual
                    [URL] => 
                )

        )

)

SARAH STEALEY REED

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 1291116
                    [Title] => Importance of contact centers growing
                    [Summary] => 
To many companies, a call center is merely a customer service necessity.

                    [DatePublished] => 2014-02-17 00:00:00
                    [ColumnID] => 0
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Business As Usual
                    [SectionUrl] => business-as-usual
                    [URL] => 
                )

        )

)

abtest

Importance of contact centers growing

February 17, 2014 - 12:00am

To many companies, a call center is merely a customer service necessity.

Business As Usual