MANILA, Philippines - The Business Processing Association of the Philippines (BPAP) announced that the 4th annual International Outsourcing Summit will be held on Oct. 7-9 and will feature two days of plenary and breakout sessions led by approximately 100 respected industry executives, influential analysts, and government officials.
More than 500 delegates representing the industry, suppliers, and clients of third-party services providers are expected to attend.
The Philippines is the number one provider of voice services in the world, according to studies by IBM and Everest Group.
Its non-voice, complex services sector is also expanding rapidly, and is number two globally.
As a result, the Philippines has become an important venue for industry events.
Summit discussions will revolve around the question, gHave we entered the golden age of outsourcing?
“Developments in technology, expanding demand for services, and shifts in public policy in countries that provide IT-BPO services as well as those that contract these services are creating major challenges and opportunities for the global IT-BPO industry. How will the industry respond?” BPAP executive director for industry affairs Raymond Lacdao said.
According to Lacdao, “this year’s summit will seek to increase understanding of these new drivers of growth as well as the challenges, their impact, and how the industry is likely to adapt business models and strategies in response.”
“As the summit’s theme implies, the perspective is both global and local. Global in the sense of growing demand and increasing breadth of services. It is local because speakers, panelists, and delegates will evaluate mature, developing, and emerging services centers and their expertise, their people, and their business environments, ” he added.
The BPAP is the umbrella association for the IT-BPO and GIC (Global In-House Center) industry in the Philippines.
BPAP serves as the one-stop information and advocacy gateway for the industry.
Interested parties may register online at www.internationaloutsourcingsummit.com.