IT-BPM sector readies 6-year roadmap

MANILA, Philippines - The Philippine information technology and business process management (IT-BPM) industry, a major driver of the national economy, is eagerly awaiting the new administration’s plans for the sector as it prepares to unveil its own roadmap soon.

The Information Technology and Business Process Association of the Philippines (IBPAP) said it partnered with consulting firm Frost & Sullivan in developing the country’s IT-BPM roadmap 2022 which it plans to make public in October.

The new roadmap is expected to chart the course of the industry in the next six years as it is poised to face an ever-changing future, IBPAP said.

“The government has always supported our industry right from the start. Now, as we usher in a new administration, we at IBPAP, are very eager to hear from our new leader,” IBPAP trustee Catherine Salceda-Ileto said.

The local IT-BPM industry is currently on the tail end of its previous blueprint known as the 2012-2016 Philippine IT-BPM roadmap.

IBPAP said the industry is expected to meet all of its targets under the roadmap, primarily 1.3 million in direct employment and $25 billion in revenues.

“With the launch of the new roadmap, we can confidently surge ahead with concrete plans and everyone’s solid commitment to growth. Together, we are future ready for the world,” IBPAP chairman Danilo Reyes said.

IBPAP said this year’s International IT-BPM Summit scheduled on Oct. 28 would feature not only high-level discussions about the future of the Philippine IT-BPM industry but would also play host to an important conversation about continuing to elevate the industry’s growth under the new administration.

“The roadmap will be turned over to the new president, who is expected to provide a glimpse of the new administration’s plans for the industry,” the group said.

Industry officials have said the Philippines’ IT-BPM industry is expected to continue booming over the next decade but needs to get over the hump of being regarded as “just a call center” to attract quality talents.