Surfing the Globe way
MANILA, Philippines - What is SuperSurf?
SuperSurf gives you unlimited access to the Internet on your mobile phone or through Globe Tattoo broadband USB stick.
Who can avail themselves of this promo?
All Globe prepaid and Globe Tattoo prepaid subscribers can avail themselves of this promo.
I am a postpaid subscriber with SuperSurf for BlackBerry. Can I register to this service?
Sorry, but this service is currently available to Globe prepaid and Globe Tattoo prepaid subscribers only.
What are the different SuperSurf offers I can subscribe to?
There are two variants to choose from:
Get one-day unlimited mobile Internet for P50. Get five-day unlimited mobile Internet for P220.
How do I avail myself of this promo?
To get one-day unlimited Internet surfing, text SUPERSURF50 to 8888. To get five-day unlimited Internet surfing, text SUPERSURF220 to 8888.
Can I avail myself of this promo through retailers via load?
This promo is currently available through SMS registration only.
After I register, how will I know if my SuperSurf is already active?
To check the status of your SuperSurf subscription, send SUPERSURF<space>STATUS to 8888. Inquiry is free of charge.
Can I avail myself of this promo while roaming?
Sorry, but this promo is available only in the Philippines.
What happens if I go abroad (roaming) while subscribed to this offer?
Your mobile Internet use will be charged based on the roaming partner’s rates. For your additional information, mobile operators outside the Philippines charge mobile Internet use based on volume or kilobytes transferred (upload and download).
What websites can I visit using SuperSurf?
You can visit any website using SuperSurf and all these will be free while the subscription is still active.
What if my SuperSurf subscription expires while surfing the Internet? Will I automatically be registered to SuperSurf again?
You will not be automatically registered to SuperSurf again if you were in the middle of a browsing session when your SuperSurf subscription expired. Instead, you will receive an SMS informing you of the expiry and you will be charged P5 for every 15 minutes of connection beyond your SuperSurf subscription. You may register again to SuperSurf as soon as your subscription expires.
Sorry, you may not register to other Surf offers while registered to SuperSurf. You may text SURF to 8888 to get more information on all our mobile Internet offers.
How much prepaid balance should I maintain in order to enjoy my SuperSurf promo?
Maintain a minimum balance of P5 to be able to enjoy your SuperSurf subscription.
When will my subscription expire?
Depending on the variant subscribed to, your subscription will end in either 24 hours after receiving the confirmation text (for the one-day variant) or 120 hours after receiving the confirmation text (for the five-day variant).
If I stop my SuperSurf subscription prior to its expiry, will I get a refund for the remaining number of hours/days?
No, you will not get a refund for unused hours if you choose to unsubscribe or stop the SuperSurf service prior to expiry.
How can I check if my subscription is still active?
To check your subscription status, send SUPERSURF<space>STATUS to 8888.
What do I text if I want to know more about the promo?
To know more about this promo, send SUPERSURF<space>HELP to 8888.
What should I text if I want to unsubscribe to the promo?
To stop your SuperSurf subscription before its expiry date, send SUPERSURF<space>STOP to 8888.
Can I avail myself of other promos while I’m subscribed to SuperSurf?
You may subscribe to other call and text promos as you normally would while subscribed to SupersSurf. However, you may not subscribe to other Surf offers, such as Immortal Surf and Sulit Surf, while subscribed to SuperSurf.
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