Dell takes pride on its people strategy

MANILA, Philippines - While many opt to go after greener pastures for a quick buck, a lot still believe in loyalty. And in the IT landscape, the virtue of loyalty is alive and well. It is therefore not surprising that many people employed in this sector spend long careers with their respective companies.

In Dell, for example, most of its employees continue to serve beyond five years, a time frame where many would pick up their resumes to seek higher positions and/or pay.

Thus, in recognition for years served and the accompanying loyalty it took, Dell recently honored its top performers during a year-end event at the Townhall.

Dell builds its business based on the purpose it was founded — delivering technology solutions that enable people everywhere to grow and thrive. Every employee is clear on the reason why they come to work and do their best work in service of the customer.

Every employee is clear about the business strategy and how their roles are connected to this strategy. Every employee knows Dell is second to none in integrity and ethics and that their performance and career advancement is based on meritocracy.

Dell’s people strategy is clear on how each one will succeed — developing inspiring leaders, championing team members to take risk, feel supported and valued, and have a listening and sharing environment for employees to shape the directions of the company and to be the Employer of Choice; a compelling destination for employees to thrive, achieve their career aspirations and have fun.

Dell is committed to living its career development approach by supporting career goals and aspirations, setting clear expectations on the skills and capabilities needed now and in the future, creating opportunities to grow in current roles, with others and through formal learning, providing a clear view of opportunities across the organization, and developing inspiring leaders who are invested in total development.

All of the foregoing, together with merit-based recognition, are bestowed upon those whose outputs excel in their respective departments, regardless of race and creed.

“We believe that in order to be a successful company and a great place to work, our business must be driven by individuals with similarities and differences. Diversity is an inescapable fact. With a large global employee base, we are a collage of races, ethnicity, religions, age, levels of disability, backgrounds, lifestyles and cultures,” said Richard Teo, country leader for Dell Philippines, after bestowing recognition to its outstanding corps of employees and managers.

“Inclusion is about embracing, respecting, honoring, recognizing and, ultimately, leveraging the differences we innately possess to build a better community, workplace and world. At Dell, we are committed to building a diverse environment that is reflective of a diverse global marketplace and an inclusive culture in which everyone is engaged,” Teo said.

“One of our leadership competencies is to ensure that each team member is heard and valued, and that personal strengths and perspectives are assets to the company, rather than being left at the door,” Teo added.

Dell presented service awards to 180 employees with five-year tenure from Consumer Small Medium Business (CSMB) and Services BPO. Dell prides itself in being an Employer of Choice and celebrated the recognition of these team members’ loyalty and tenure with the company.

Dell also showed its appreciation for its top performers with Employee of the Year and Manager of the Year awards.  A total of 12 employees and 12 managers were recognized from the various business units. 

The top awards were given to Lora Lee Lopez and Maria Grace Capco as Manager of the Year for CSMB and Services, respectively, and Carlo Garcia Sr., compensation and benefits manager, as Back-Office Support Employee of the Year.

Also present at the event to hand the awards were Donna Grande, HR director and Ramon Villacorta, portfolio director.

Uniquely enabled by its direct business model, Dell is a leading global systems and services company and No. 34 on the Fortune 500. For more information, visit www.dell.com or to communicate directly with Dell through a variety of online channels, go to www.dell.com/conversations.