Globe Business: Enabling SMEs for economic growth

MANILA, Philippines - Small and medium enterprises (SMEs) play a vital role in the Philippine economy: roughly 99.6 percent of registered firms nationwide are SMEs.

These firms employ nearly 70 percent of the Filipino labor force and contribute around 32 percent to the country’s economic growth. When they succeed and prosper so does the rest of the country— which is why providing them the tools for growth benefits all of us.

Globe Business, the corporate arm of Globe Telecom, is geared toward helping SMEs grow and expand by providing reliable, high-speed, high-tech and affordable business solutions packages.

“SMEs represent a huge market for our solutions, which have been tailor-fit to address their needs. But the good thing about providing solutions to SMEs is the ripple effect — we all benefit from the additional jobs and the robust economic activity resulting from their growth. Providing reliable and affordable solutions to SMEs is not just good business; it’s also a good advocacy and simply the right thing to do,” said Manny Aligada, Globe Business corporate and SME segments head.

Globe Business has a suite of products, services and packages customized for SMEs and even big business as well. Aligada explained that in terms of technology, range of products and services, reliability and affordability, Globe Business simply offers the best in the industry today.

Well-trained account managers at Globe Stores offer a suite of products and services for SMEs to choose from. These include mobile prepaid and postpaid plans for company staff, employees, and clients; high-speed wired and wireless broadband Internet services; Web, e-mail, and online development tools to help SMEs cope with the demands of an ever-changing digital business environment.

“We at Globe Business work to find ways to make the SMEs’ business life simpler. The communication tools and solutions we offer are meant to make it easy for SMEs to run their business and not add to their worries and concerns,” Aligada said. 

“We know they need to be in constant communication with their customers, suppliers, employees via call, SMS, e-mail so we want to ensure they get superior coverage and network quality for mobile and wireline telephony, and reliable broadband connectivity,” he added.

Aligada also said Globe Business considers SMEs partners in working toward the nation’s economic growth. He said the efforts of Globe Business are aligned with economic targets set by the government.

“Globe Business fully supports the SME sector and recognizes its role in economic development. The government’s goal to increase the contribution of the SME sector to 40 percent of GDP, employing six million by year 2016 and Globe Business wants to be among the enablers to attain this goal,” he said.

One-stop shop, customer support

Another way that Globe Business helps SMEs is by simplifying the process of inquiring about and applying for subscriptions to its services. 

Globe stores nationwide are a one-stop shop for wireless, wireline, broadband, and value-added services customized for SMEs at all stages of growth — from startups to established ones preparing for expansion. Friendly and well-trained account managers are ready to assist SMEs that inquire about Globe Business’ products and services.

The subscriptions offered by Globe Business are advantageous for SMEs like retail outlets (clothing stores, jewelry stores, etc); manufacturers of consumer items (from food items to fashion accessories; to leather goods and shoes, etc.); financial services (pawnshops, lending businesses, etc.) and those in the food, beverage, tourism, health and other related service industries (restaurants, travel agencies, hospitals and clinics, spas and salons, etc.)

SMEs may avail themselves of value-for-money and affordable subscription plans and regular promotions that may be modified to suit their needs and their budgets.

“We also offer value-added services to help improve productivity and efficiency of SME operations such as GPS Tracker, WebEye, Inventory Ordering System (IOS),” Aligada said.

Globe’s account managers provide one-on-one consultations to help SMEs determine their communications and solutions requirements. After this is done, they will recommend telecom products and services most relevant to the SMEs’ line of business. 

“We are continuously simplifying our processes to provide the most effortless way to acquire, maintain and expand their business communication tools,” Aligada said. 

Experience the benefits of having customized solutions to support your business. Consult a Globe Business account manager, visit Globe stores, call the Globe business hotline +632 730-1288 or log on to http://www.globe.com.ph/business to find out more.