CCAP sets workshop on telemarketing

MANILA, Philippines – Go beyond the usual selling techniques and churn out real sales. This holistic approach to telemarketing will be revealed on Feb. 24 in a Telemarketing Success Workshop of the Contact Center Association of the Philippines (CCAP). 

Grab this opportunity to learn effective telemarketing that will equip the whole salesforce – from frontliners to managers and agency owners. It will be held at the Crowne Plaza Galleria Manila Hotel. 

Among the topics that are sure to benefit not just the telemarketing agents but also supervisors and managers, sales professionals and owners of telemarketing agencies include Advantages of Telemarketing, Cost Components of Telemarketing, Critical Success Factors, Database Management, and Effective Telephone Techniques.

Hear the business tips and learn from hands-on exercises with the expert, Butch Villamor, a pioneer in telemarketing in the Philippines, having started in the business way back in 1989. 

Villamor is presently the president and chief executive officer of One Outsource Direct Direct, a customer-centric call center which specializes in outbound and inbound telemarketing as well as business process outsourcing.

For more details or registration, visit www.ccap.ph or call the CCAP Secretariat Office at 889-7763 or 856-4954 or e-mail at [email protected].