Convergys to hire 4,500 new agents in RP

MANILA, Philippines - Convergys Corp. has announced recently its plans to hire approximately 4,500 new agents between now and end of February for its 12 contact center facilities in the Philippines.

“Convergys contact center agents continue to deliver superior relationship management services on behalf of our clients and that’s why there’s a global demand for their expertise,” said Marife Zamora, Convergys vice president and country manager. “The continued demand from our blue chip international clients to place their operations either partially or fully in the Philippines is a testament to the quality of service our agents provide on a daily basis. I encourage anyone in the Philippines who is looking to start a career with Convergys, a global leader in the BPO industry, to text ‘CVG’ to 2600, or e-mail their resume to [email protected] to start the application process.”

Between now and the end of December, newly hired employees will receive an exclusive Convergys-Bench t-shirt, making them a “walking dream ambassador” for the company. This is part of the “Wear Your Dreams campaign it launched recently during the inauguration of its Glorietta facility, graced by President Arroyo herself.

With 18,000 employees today, Convergys contact centers provide both general support and advanced technical help desk services to a variety of clients via traditional voice calling, e-mail, and Web chat as well as “back office” application and document processing.