Where to get your Serena and other Nissan products

Car dealers are a dime a dozen within Metro Manila. This is a testament to the Filipino’s increasing fascination and affection for the automobile. However, if your preference points you to a Nissan Serena or any Nissan product, there is no better place to get your vehicle than from an authorized Nissan dealer. And if you’re living around the vicinity of C5, Ortigas, Mandaluyong, Cainta, Taytay, Marikina, Cubao and Quezon City, there is no better place to get your Nissan than from Nissan Gallery.

Nissan Gallery was established in 1993 and began its operation a year later. Housed in a sleek and modern superstructure along C5 in the now-bustling Libis area, Nissan Gallery Ortigas (NGO) began with an ambitious start, offering luxurious amenities, state-of-the-art repair and maintenance equipment and professional personnel.

A spacious showroom, a multi-level service center with high-tech service bays, a coffee shop, ample parking space, a shuttle service to nearby shopping malls, and even an occasional art show/auction ensure that customer satisfaction is the dealership’s top priority.

Nissan Gallery is also a multi-awarded Nissan dealership. In its first year alone, it topped the 1994 Customer Service Index (CSI) survey conducted by Tokyo Research Consultants (TRC) of Japan and won the "Dealer of the Year" award from Nissan Motor Philippines (NMPI).

It won several awards from NMPI afterwards, including "Best in Service Operations" in 1995 and 2002 and "Best Dealer in Customer Satisfaction" in 2000 and 2002. It also accumulated awards from Universal Motors Corp. (UMC) for "Excellence in Spare Parts Operations" in 1999 and 2000 and "Most Improved Dealer in Sales" in 1999.

Its service personnel also won honors in Nissan International Service Technical (NISTEC) contests, capturing the Service Advisor Championships in 1994 and 1997 as well as the Technical Category in 1997.

Despite the economic downturn suffered by Asian economies, Nissan Gallery expanded with the acquisition of a dealership in the automotive row of Quezon City. Nissan Gallery Quezon Avenue (NGQA) is undergoing a much-needed facelift, and is likewise being geared toward total customer satisfaction. Alongside Nissan Gallery Ortigas and under the supervision of EVP for operations Dante Reyes, the dealership has undergone 6 Sigma, a disciplined application of statistical tools to improve customer requirements, eliminate defects and increase profitability.

Reyes has also instituted a computerized program for the sales department to maximize prospecting activities, sales potential and customer follow-up, while he has kept close tabs on his sales force’s professionalism. He also invites cyber customers to visit them at www.nissangallery.com.

Nissan Gallery’s top honcho Jose Antonio Banson and president Wenceslao Ong have complete confidence in the company’s high-tech, customer-oriented thrust. With their complete facilities, high-tech equipment, and empowered and motivated associates, they promise to give customers a WOW feeling when they are at the dealership.