IIAP insurance mgmt program

MANILA, Philippines - This is the 2nd in a series of courses under IIAP’s 4th Insurance Management Development Program (IMDP). The focus of this five-session course is to study the specific operations management (OM) philosophies, concepts, trends, tools, and techniques that highlight the importance of OM in a service oriented organization. It focuses on strategic and tactical issues covering service design, quality management, capacity management, process management, and supply chain management, among others. IIAP would like to invite you to attend our Operations Management Course on Feb. 02-06. Attached also is a copy of the course brochure. For further details/reservations, feel free to contact us at: 753-1488/887-7445.