PSBank offers LiveChat

MANILA, Philippines - Philippine Savings Bank has introduced the first real-time chat service in the local banking industry. PSBank LiveChat enables existing and potential clients from here and abroad to interact with PSBank customer service assistants regarding inquiries on their deposits, loans, trust products, and other banking concerns. It can be accessed through www.psbank.com.ph. It provides users with a unique six-digit case number to allow customer service assistants to follow through clients’ concerns. This eliminates the need for lengthy follow-ups or clients having to repeat the same information on their next chat. With this new facility, PSBank LiveChat users do not have to undergo a lengthy registration process, exchange formal emails with the bank, or travel to their home branch. Customers abroad will also find LiveChat as an affordable alternative to expensive phone calls.