Global e-payments to hit 20B in 2014

MANILA, Philippines - Global electronic bills payments are forecast to number over 20 billion this year. According to Juniper Research, household bills payments through personal computers (PCs), tablets and smart mobile phones will grow by roughly 16 percent to over 20 billion. The report, titled Mobile & Online Banking: Developed & Developing Market Strategies 2014-2019, found that despite the higher numbers of mobile users making use of bill payment and presentment services, it was still the PC and tablet users that produced the higher transaction values. Most analysts said users prefer larger screen platforms for purpose of banking and bill payments. Digital banking users prefer the convenience and perceived security of the tablet or PC rather than the mobile phones. It also shows that the so-called Gen Y prefer banks that offer innovative and exciting new services.