TransUnion advances credit education in Philippines

MANILA, Philippines —   As more Filipinos turn to formal financial products such as loans and credit cards, credit education is becoming increasingly important in supporting the healthy growth of the financial ecosystem. 

As a trusted information and insights partner helping financial institutions and consumers make informed decisions, TransUnion Philippines continues to advance its credit education advocacy.

The company’s initiatives aim to deepen understanding of credit reports and credit scores while promoting the responsible use of credit information across the financial services industry.

According to TransUnion Philippines’ latest Consumer Pulse Study, 56 percent of consumers plan to apply for new credit or refinance existing credit this year — the highest level recorded since the start of 2025.

In response to the growing number of credit users, TransUnion launched Credit Engage late last year to help financial institutions better understand credit reports, credit scores and the factors that influence them through workshop-based learning sessions.

The program focuses on how credit data is structured, maintained and reflected, as well as the collaboration among financial institutions, credit reference agencies and consumers in ensuring data accuracy through established correction protocols. It also helps lenders better understand the consumers they serve, supporting more informed and consistent use of credit information for stronger risk management and more tailored financial services.

Following its launch, TransUnion conducted Credit Engage sessions with partner institutions including Metrobank, RCBC and Maya Bank. The sessions covered topics such as the main components of consumer credit reports, key drivers of credit scores and data quality considerations.

Alongside its work with financial institutions, TransUnion also recognizes the importance of making credit education more accessible to the public. 

As part of this advocacy, TransUnion partnered with the Bangko Sentral ng Pilipinas to develop a credit education module for the BSP E-Learning Academy (BELA). 

The partnership also marks TransUnion as the first credit reference agency in the country to collaborate with the BSP on BELA.

“We are seeing a steadily expanding credit market in the Philippines, with more consumers actively participating in the formal credit ecosystem. As participation grows, strong credit education becomes even more critical — enabling lenders to make informed decisions and empowering consumers to manage and use credit responsibly. Both are essential to ensuring healthy and sustainable economic development,” said Peter Faulhaber, president and CEO of TransUnion Philippines.

Initiatives such as Credit Engage and TransUnion’s collaboration with the BSP reflect the company’s continuing commitment to promoting credit literacy and trust.