BPO firm opens Eastwood facility

MANILA, Philippines - Human resource business process outsourcing (HR BPO) company Talent2 has opened a new 500-seat shared service center in Eastwood in Quezon City to better serve growing demand from  its clients.

In a briefing yesterday, Mary Sue Rogers, Talent2 global managing director said the new facility is the firm’s biggest in Asia Pacific and will serve as the central hub for its operations in the region.

“We picked the Philippines because of talent, time zone, English-speaking proficiency and its fun people,” she pointed out.

She also said the firm chose the Philippines as it is not only a good location for their operations but an important market as well.

“We don’t only see the Philippines as HR BPO location but also as a sales market where we can grow,” she said.

She noted that demand for HR services from firms with operations here as well as in Indonesia and Malaysia is growing.

The new shared service center, which occupies a seven-story building over a 3,000 square meter area in Eastwood, is seen to support the firm’s expansion and focus on the fast-growing Asia Pacific region. 

The ne w facility provides services such as HR advisory, recruitment, payroll and learning to clients from the Philippines, Malaysia, Singapore, Hong Kong and Australia.

Services in the newly-opened facility are currently being carried out by 130 individuals and the firm expects to fill the 500-seat capacity sometime next year.