Eastern receives ISO certification

MANILA, Philippines - In 2010, Eastern Communications marked a milestone in Philippine telecom history when the company received the prestigious ISO 9001:2008 Certification. Recently, Eastern received its second year of ISO certification which now also included its operations in Cebu and Baguio. This reflects the company’s continued efforts to maintain good management practices, quality processes, and customer-focused service delivery systems. Eastern Communications has been serving the communication needs of Philippine companies for more than 130 years, and has always been at the forefront of providing quality telecommunication services and solutions. With the recent acquisition by San Miguel Corp. of  77.7 percent interest in Eastern, operational quality has gained even greater importance to ensure competitive advantage. Securing the ISO 9001:2008 certification for the second year signals to Eastern’s clients that the company truly adheres to quality standards and world-class processes.