MANILA, Philippines - A leading business process outsourcing (BPO) company has chosen the Philippines as one of its “model centers” that will supply the growing demand for highly trained and skilled workers to cater to clients with “higher end” needs.
Bill Bloom, executive vice president of EXL Services, a leading provider of outsourcing and transformation services to Global 1000 companies in multiple industries, called on President Aquino at the Omni Berkshire hotel here on to tell him of their company’s growth and expansion programs in Manila.
He said they now have a growing base of clients who need higher end services rather than traditional call center work. Called “middle office,” this type of higher end service caters to work needed by professionals in health and business fields.