Globe offers text broadcast service for companies

MANILA, Philippines - Globe Telecom will help out small and medium-sized enterprises (SME) and companies connect to their customers, suppliers, franchises and employees more efficiently through an easy-to-use text broadcast service.

The company is providing TxtConnect for businesses that require a fast and instant means of communication and at the same time managing expenses. 

Offered through Globe Business, TxtConnect enables SMEs and companies to transmit high volume of text messages to a pre-registered group of recipients, up to a thousand mobile users, in one sending. It is better than doing individual text messaging and voice call-outs to targeted recipients.  

As a communication solution, it fits the needs of retailers, restaurants, hotels, business process outsourcing companies and businesses engaged in distribution, education and other services, to announce promos to all customers, inform employees all at once, send important advisories such as no classes, advertise the business, and other requirements for group texting.

In addition, TxtConnect is a cost-efficient business tool as it offers reduced rates on text messaging and businesses can save costs on mobile calls.

“This is one of our more popular communication solutions for SMEs and our Negostars, as well as the corporate clients. They can use this to announce a sale, market their products and services, send updates to franchisees, and provide company news to employees. With TxtConnect, we have made it easy for businesses to disseminate information through mass sending of text messages while managing their telco spend,” Globe corporate and SME segments head Manny Aligada said.

As a web-based service, TxtConnect can be accessed anywhere at anytime and it is easy to manage making it a convenient tool to help enhance one’s business. Also, TxtConnect allows SMEs to view transactions and summary reports online to know message recipients.

It even has other features like birthday alerts to send greetings to customers or employees automatically, and unique text ID that enables SMEs and companies to use a company ID or create their own keyword as header of messages sent. Text messages can be sent in real time or businesses can opt to schedule their transmission up to seven days in advance. TxtConnect can also create groups so recipients can be arranged or classified such as employees, suppliers, franchisees or customers, so that the right info is sent to the right group instantly for targeted communication.

TxtConnect is secure as it authorizes up to five users who can send text broadcasts from any web-connected computer, each with their own username and password. It can even receive text replies, and generate reports for messages sent and received.