BFS marks 5th year

MANILA, Philippines - Bahay Financial Services Inc. (BFS), the country’s pioneering loan servicing and asset management company, continues to produce asset managers who are fully equipped with skills and competencies to service various types of loan portfolio. Now on its fifth year of operations, BFS remains steadfast in its efforts of producing only the best account specialists to manage client portfolios and the company is currently managing a portfolio of 52,000 non-performing residential mortgage loans. BFS president Federico Y. Cadiz Jr. said the past five years have been very fruitful for their company because “our account managers regularly go through customized seminar-workshops designed to provide them with knowledge and application of proven concepts on customer experience management, effective negotiation and efficient conflict resolution. Cadiz explained that ‘managing for high performance’ is a constant theme in seminar-workshops in line with the company’s focus on providing appropriate skills and competencies not only for its staff but also for BFS’ senior managers who lead the running of efficient and productive performance across the company’s functional competencies.