Firm develops online on-the-job simulation program

Local company Total Transcription Solutions Inc. (TTSI) has developed an online on-the-job simulation (OJS) program for aspiring medical transcriptionists to meet the growing demand for these services.

In a recent e-services conference, Oscar Sanez, president of the Business Process Association of the Philippines (BPAP) said there are a number of offshore companies interested to locate in the country but painted out that the supply of talent is lacking.

“The number of qualified talents is our biggest challenge,” he explained.

As such, TTSI has developed a program that will help address this concern.

“The OJS program is a very unique and timely product that will help address the current shortage of medical transcriptionists in the country,” Myla Rose Reyes, TTSI managing director, said.

“This is the only product that aims to solve the problem of most medical transcription students and graduates, which is where they will find on-the-job training or OJT,” she added.

The product will bring medical transcription (MT) production closest to students as well as the MT training institutions by simulating the actual MT production facility at the comforts of their homes and schools, but at the same time not neglecting the basic requirements of an MT facility such as accuracy, productivity and turn-around time.

“This online program increases one’s chances of landing an MT job because of exposure to near-authentic medical transcription dictations. Students are also given feedback on all work done,” Reyes said.

Students who complete the program with an accuracy score of at least 95 percent and productivity of 350 lines per day will be offered employment by TTSI or referred to affiliate MT companies.

The course 160 hours long and divided into 40 sessions. One session consists of four hours of full transcription and the student needs to finish 40 sessions within 60 days.

TTSI is an MT company servicing clients in the United States.

To date, there are about 100 MT companies in the Philippines and 17 MT schools. Some 10,000 people are employed in the MT profession, contributing MT revenues of $117 million in 2006.