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SPi Technology Inc., the business process outsourcing (BPO) unit of Philippine Long Distance Telephone Co. (PLDT) has opened a new 1,200 square meter facility in Hanoi, Vietnam.

The new state-of-the-art facility was built to support the growing needs of SPi’s publishing operations in the Philippines and India. Located at the Detech building in Hanoi’s My Dinh district, the facility will initially house 350 production and support personnel, increasing the manpower complement to 1,300 by end 2008.

From this new facility, SPi will initially provide data processing services including keying, data entry and pre-XML work.

“Our new facility in Vietnam enables us to further expand our global capabilities and provides us with another cost-efficient delivery center to support our rapidly expanding operation,” said Ernest Cu, SPi president and chief executive officer.“We are relentlessly focused on the search for optimal skill sets across the globe which will enable us to meet our clients’ needs while providing a seamless, robust, and 24/7 delivery experience.”

Aside from the Vietnam center, SPi is also scheduled to open a new purpose- built facility in Chennai, India next month. This facility is being built to support the significant ramp-up of SPi’s publishing and healthcare operations.

The company earlier acquired Springfield Service Corp. (SSC), the 10th largest player in the medical billing and revenue cycle management market, boosting opportunities to transition work offshore.

SPi also recently won significant new business in its book operation, which has necessitated the need for more space and publishing talent to meet its customers’ needs.