Infonxx vice president Vance MacDonald disclosed that they chose the Philippines over alternative sites like India, Sri Lanka, Ireland and Russia "due to the good service orientation of Filipinos and the effort of Trade and Industry Secretary Manuel Roxas II to facilitate our entry."
Infonxx plans to locate at the Eastwood Cyberpark in Libis, Quezon City.
The firm will hire about 700 workers and will start commercial operation by December this year.
MacDonald said they made an exploratory trip to the country last June and were "immediately impressed with the good service orientation of Filipinos everywhere we went."
Aside from being good in English , MacDonald said, Filipinos are also proficient in information technology skills.
MacDonald also acknowledged Roxas’ help in facilitating their entry into the country.
Infonxx’s headquarters is based in Bethlehem, Pennsylvania. It is a provider of enhanced information services and handles more than 13 million enhanced directory assistance call a month.
Its call center in the Philippines is projected to handle about five million calls a month.