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                    [ArticleID] => 309190
                    [Title] => Serve those who  serve your customers
                    [Summary] => It is all about communications, probably now more than ever. The Internet and mass media have opened up a whole new world of choices for our customers and potential customers, and it is up to us to offer them the best deal, not just in terms of price, but the best deal in terms of the service we provide. So let us ask ourselves a couple of questions to see if we are doing all we can to secure the business.


Are the interpersonal relations in your company supportive? Do we treat those who work for us in the same way as we would like them to treat our customers?


                    [DatePublished] => 2005-11-28 00:00:00
                    [ColumnID] => 134102
                    [Focus] => 0
                    [AuthorID] => 1314760
                    [AuthorName] => EVERYONE KNOWS By Arlene K. Yap-Tan  (Yapster E-Learning, Inc.)
                    [SectionName] => Technology
                    [SectionUrl] => technology
                    [URL] => 
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                    [ArticleID] => 256069
                    [Title] => Employee training during economic downturn
                    [Summary] => Ask any economist, CEO, COO or CFO and they will tell you that on top of the budget list that gets cut during an uncertain economic situation is training. Meanwhile, the human resource (HR) or training department will argue that training is essential to the organization’s survival.  They will fight for every last penny that the company can spare just to train staff in necessary skills.


So who’s right? Perhaps, it is not advisable to merely side with one party. Or, more precisely, there may be a better way or a win-win solution. How?


                    [DatePublished] => 2004-07-02 00:00:00
                    [ColumnID] => 134102
                    [Focus] => 0
                    [AuthorID] => 1314755
                    [AuthorName] => EVERYone KNOWS By Arlene K. Yap-Tan

YAPSTER e-LEARNING INC.
                    [SectionName] => Technology
                    [SectionUrl] => technology
                    [URL] => 
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                    [ArticleID] => 185901
                    [Title] => SourcePilipinas: E-procurement for all companies
                    [Summary] => Business for 2002 is brisk for SourcePilipinas. With a membership of over 790 active trading partners, SourcePilipinas managed an astounding membership growth of 135 percent from the whole of 2001.


"Our marketplace administrator is tasked with cleaning and updating our database weekly, so we only retain the companies which have transacted with us within a three-month window," Christine Yap-Tan, chief operating officer of SourcePilipinas, says. 


                    [DatePublished] => 2002-11-29 00:00:00
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YAP-TAN

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                    [ArticleID] => 309190
                    [Title] => Serve those who  serve your customers
                    [Summary] => It is all about communications, probably now more than ever. The Internet and mass media have opened up a whole new world of choices for our customers and potential customers, and it is up to us to offer them the best deal, not just in terms of price, but the best deal in terms of the service we provide. So let us ask ourselves a couple of questions to see if we are doing all we can to secure the business.


Are the interpersonal relations in your company supportive? Do we treat those who work for us in the same way as we would like them to treat our customers?


                    [DatePublished] => 2005-11-28 00:00:00
                    [ColumnID] => 134102
                    [Focus] => 0
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                    [ArticleID] => 256069
                    [Title] => Employee training during economic downturn
                    [Summary] => Ask any economist, CEO, COO or CFO and they will tell you that on top of the budget list that gets cut during an uncertain economic situation is training. Meanwhile, the human resource (HR) or training department will argue that training is essential to the organization’s survival.  They will fight for every last penny that the company can spare just to train staff in necessary skills.


So who’s right? Perhaps, it is not advisable to merely side with one party. Or, more precisely, there may be a better way or a win-win solution. How?


                    [DatePublished] => 2004-07-02 00:00:00
                    [ColumnID] => 134102
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                    [AuthorID] => 1314755
                    [AuthorName] => EVERYone KNOWS By Arlene K. Yap-Tan

YAPSTER e-LEARNING INC.
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                    [ArticleID] => 185901
                    [Title] => SourcePilipinas: E-procurement for all companies
                    [Summary] => Business for 2002 is brisk for SourcePilipinas. With a membership of over 790 active trading partners, SourcePilipinas managed an astounding membership growth of 135 percent from the whole of 2001.


"Our marketplace administrator is tasked with cleaning and updating our database weekly, so we only retain the companies which have transacted with us within a three-month window," Christine Yap-Tan, chief operating officer of SourcePilipinas, says. 


                    [DatePublished] => 2002-11-29 00:00:00
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abtest

Serve those who serve your customers

By EVERYONE KNOWS By Arlene K. Yap-Tan (Yapster E-Learning, Inc.) | November 28, 2005 - 12:00am

It is all about communications, probably now more than ever. The Internet and mass media have opened up a whole new world of choices for our customers and potential customers, and it is up to us to offer them the...

Technology

Employee training during economic downturn

By EVERYone KNOWS By Arlene K. Yap-Tan
YAPSTER e-LEARNING INC. | July 2, 2004 - 12:00am

Ask any economist, CEO, COO or CFO and they will tell you that on top of the budget list that gets cut during an uncertain economic situation is training. Meanwhile, the human resource (HR) or training department...

Technology

SourcePilipinas: E-procurement for all companies

November 29, 2002 - 12:00am

Business for 2002 is brisk for SourcePilipinas. With a membership of over 790 active trading partners, SourcePilipinas managed an astounding membership growth of 135 percent from the whole of 2001. "Our marketplace...

Technology

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