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                    [ArticleID] => 187209
                    [Title] => Aberdeen Group ranks Digitel call center among world’s best
                    [Summary] => Digital Telecommunications Phils. Inc. (Digitel), the second largest fixed wire telecommunications service provider in the country, and Logica, a global solutions company, have been recognized for their innovative application of Customer Relations Management (CRM) solutions and related technologies in customer contact centers.


The Aberdeen Group, a leading IT market analysis and positioning services firm, ranked Digitel’s call center among the top 10 in the world, in a report entitled What Works: Ten Successful Implementation in CRM/Contact Centers. 


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TEN SUCCESSFUL IMPLEMENTATION

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                    [Title] => Aberdeen Group ranks Digitel call center among world’s best
                    [Summary] => Digital Telecommunications Phils. Inc. (Digitel), the second largest fixed wire telecommunications service provider in the country, and Logica, a global solutions company, have been recognized for their innovative application of Customer Relations Management (CRM) solutions and related technologies in customer contact centers.


The Aberdeen Group, a leading IT market analysis and positioning services firm, ranked Digitel’s call center among the top 10 in the world, in a report entitled What Works: Ten Successful Implementation in CRM/Contact Centers. 


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abtest

Aberdeen Group ranks Digitel call center among world’s best

December 9, 2002 - 12:00am

Digital Telecommunications Phils. Inc. (Digitel), the second largest fixed wire telecommunications service provider in the country, and Logica, a global solutions company, have been recognized for their innovative...

Telecoms