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                    [Title] => What makes an excellent salesperson
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An optometrist was instructing a new employee on how to charge a customer.
                    [DatePublished] => 2010-11-27 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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                    [Title] => What makes an excellent salesperson
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An optometrist was instructing a new employee on how to charge a customer. "As you are fitting his glasses, if he asks how much they cost, you say P4,500."


If his eyes don’t flutter, say, ‘For the frames. The lenses will be P3,500."  


If his eyes still don’t flutter, you add ‘Each.’


Boy…oh…boy. This is not customer service…this is a rip off.


This is no way to make a sale.


"Hi…how are you doing?"


                    [DatePublished] => 2007-02-24 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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SALESPERSON

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                    [ArticleID] => 633337
                    [Title] => What makes an excellent salesperson
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An optometrist was instructing a new employee on how to charge a customer.
                    [DatePublished] => 2010-11-27 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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                    [Title] => What makes an excellent salesperson
                    [Summary] => 





An optometrist was instructing a new employee on how to charge a customer. "As you are fitting his glasses, if he asks how much they cost, you say P4,500."


If his eyes don’t flutter, say, ‘For the frames. The lenses will be P3,500."  


If his eyes still don’t flutter, you add ‘Each.’


Boy…oh…boy. This is not customer service…this is a rip off.


This is no way to make a sale.


"Hi…how are you doing?"


                    [DatePublished] => 2007-02-24 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
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abtest

What makes an excellent salesperson

By Francis J. Kong | November 27, 2010 - 12:00am

An optometrist was instructing a new employee on how to charge a customer.

Business

What makes an excellent salesperson

By Francis J. Kong | February 24, 2007 - 12:00am

An optometrist was instructing a new employee on how to charge a customer. "As you are fitting his glasses, if he asks how much they cost, you say P4,500." If his eyes don’t...

Business