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                    [ArticleID] => 213274
                    [Title] => Technology changes insurance services
                    [Summary] => Advances in technology are creating a new generation of super-insurers that provide customer service levels never dreamed of a decade ago, according to the chief executive officer of John Hancock Life Insurance.


"Computer technology has permeated life insurance so extensively that it is now possible for a company to know the exact status of every policy and customer relationship in seconds," said Mike Plaxton, president and CEO of John Hancock Life Insurance Corp.
[DatePublished] => 2003-07-11 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) ) )
PLAXTON
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                    [ArticleID] => 213274
                    [Title] => Technology changes insurance services
                    [Summary] => Advances in technology are creating a new generation of super-insurers that provide customer service levels never dreamed of a decade ago, according to the chief executive officer of John Hancock Life Insurance.


"Computer technology has permeated life insurance so extensively that it is now possible for a company to know the exact status of every policy and customer relationship in seconds," said Mike Plaxton, president and CEO of John Hancock Life Insurance Corp.
[DatePublished] => 2003-07-11 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) ) )
abtest
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