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                    [ArticleID] => 228517
                    [Title] => J.D. Power Asia Pacific Reports: Toyota Ranks Highest in Philippines Sales Satisfaction for Second Consecutive Year
                    [Summary] => Singapore — Toyota remains the top-ranking make in customer satisfaction with the vehicle sales and delivery process in the Philippines, according to the J.D. Power Asia Pacific 2003 Philippines Sales Satisfaction Index (SSI) Study released recently.


The study, now in its third year, examines overall customer satisfaction with the sales and delivery process at dealerships. The six factors contributing to overall satisfaction are (in order of importance): the salesperson, paperwork, delivery process, delivery timing, deal and dealer facility.


                    [DatePublished] => 2003-11-19 00:00:00
                    [ColumnID] => 133272
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PHILIPPINES SALES SATISFACTION INDEX STUDY

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                    [ArticleID] => 228517
                    [Title] => J.D. Power Asia Pacific Reports: Toyota Ranks Highest in Philippines Sales Satisfaction for Second Consecutive Year
                    [Summary] => Singapore — Toyota remains the top-ranking make in customer satisfaction with the vehicle sales and delivery process in the Philippines, according to the J.D. Power Asia Pacific 2003 Philippines Sales Satisfaction Index (SSI) Study released recently.


The study, now in its third year, examines overall customer satisfaction with the sales and delivery process at dealerships. The six factors contributing to overall satisfaction are (in order of importance): the salesperson, paperwork, delivery process, delivery timing, deal and dealer facility.


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abtest

J.D. Power Asia Pacific Reports: Toyota Ranks Highest in Philippines Sales Satisfaction for Second Consecutive Year

November 19, 2003 - 12:00am

Singapore — Toyota remains the top-ranking make in customer satisfaction with the vehicle sales and delivery process in the Philippines, according to the J.D. Power Asia Pacific 2003 Philippines Sales Satisfaction...

Motoring