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                    [Title] => Chevrolet ranks highest in Customer Satisfaction with After-Sales Service in Philippines
                    [Summary] => 
Customers receiving their vehicle within 10 minutes when picking it up after service is completed are more satisfied with their overall service experience, compared with those who waited more than 10 minutes to receive their serviced vehicle, according to the J.D. Power Asia Pacific 2011 Philippines Customer Satisfaction Index (CSI) StudySM released recently.
                    [DatePublished] => 2011-09-28 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
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                    [ArticleID] => 173796
                    [Title] => Ford tops customer satisfaction survey
                    [Summary] => Ford ranked the highest in customer satisfaction with automotive dealer service for the second consecutive year, according to the J.D. Power Asia Pacific 2002 Philippines Customer Satisfaction Index (CSI) Study released recently.


The annual study, now in its second year, profiles seven makes – Ford, Honda, Mitsubishi, Nissan, Toyota, Isuzu and Kia. Ford has remained the top-ranked overall make with a CSI score of 857, 36 points above the industry average. Honda and Mitsubishi were tied in second place.


                    [DatePublished] => 2002-08-28 00:00:00
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                    [ArticleID] => 132651
                    [Title] => Ford Phils tops study on customer satisfaction
                    [Summary] => SINGAPORE – Ford leads a very competitive industry in customer satisfaction with automotive dealer service, according to the J.D. Power Asia-Pacific 2001 Philippines Customer Satisfaction Index (CSI) Study released recently.


The 2001 CSI study profiles a total of six makes: Ford, Honda, Toyota, Mitsubishi, Isuzu and Nissan. Honda and Toyota perform above the industry average and rank second and third, respectively, while Mitsubishi and Isuzu perform slightly under the average.


                    [DatePublished] => 2001-09-05 00:00:00
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PHILIPPINES CUSTOMER SATISFACTION INDEX

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                    [ArticleID] => 731192
                    [Title] => Chevrolet ranks highest in Customer Satisfaction with After-Sales Service in Philippines
                    [Summary] => 
Customers receiving their vehicle within 10 minutes when picking it up after service is completed are more satisfied with their overall service experience, compared with those who waited more than 10 minutes to receive their serviced vehicle, according to the J.D. Power Asia Pacific 2011 Philippines Customer Satisfaction Index (CSI) StudySM released recently.
                    [DatePublished] => 2011-09-28 00:00:00
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                    [ArticleID] => 173796
                    [Title] => Ford tops customer satisfaction survey
                    [Summary] => Ford ranked the highest in customer satisfaction with automotive dealer service for the second consecutive year, according to the J.D. Power Asia Pacific 2002 Philippines Customer Satisfaction Index (CSI) Study released recently.


The annual study, now in its second year, profiles seven makes – Ford, Honda, Mitsubishi, Nissan, Toyota, Isuzu and Kia. Ford has remained the top-ranked overall make with a CSI score of 857, 36 points above the industry average. Honda and Mitsubishi were tied in second place.


                    [DatePublished] => 2002-08-28 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
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                    [AuthorName] => 
                    [SectionName] => Motoring
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                    [URL] => 
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                    [ArticleID] => 132651
                    [Title] => Ford Phils tops study on customer satisfaction
                    [Summary] => SINGAPORE – Ford leads a very competitive industry in customer satisfaction with automotive dealer service, according to the J.D. Power Asia-Pacific 2001 Philippines Customer Satisfaction Index (CSI) Study released recently.


The 2001 CSI study profiles a total of six makes: Ford, Honda, Toyota, Mitsubishi, Isuzu and Nissan. Honda and Toyota perform above the industry average and rank second and third, respectively, while Mitsubishi and Isuzu perform slightly under the average.


                    [DatePublished] => 2001-09-05 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Motoring
                    [SectionUrl] => motoring
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abtest

Chevrolet ranks highest in Customer Satisfaction with After-Sales Service in Philippines

September 28, 2011 - 12:00am

Customers receiving their vehicle within 10 minutes when picking it up after service is completed are more satisfied with their overall service experience, compared with those who waited more than 10 minutes to receive...

Motoring

Ford tops customer satisfaction survey

August 28, 2002 - 12:00am

Ford ranked the highest in customer satisfaction with automotive dealer service for the second consecutive year, according to the J.D. Power Asia Pacific 2002 Philippines Customer Satisfaction Index (CSI) Study released...

Motoring

Ford Phils tops study on customer satisfaction

September 5, 2001 - 12:00am

SINGAPORE – Ford leads a very competitive industry in customer satisfaction with automotive dealer service, according to the J.D. Power Asia-Pacific 2001 Philippines Customer Satisfaction Index (CSI) Study...

Motoring