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                    [Title] => You've got mail
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Last week, I wrote about the importance of customer service after an extremely frustrating experience trying to use a gift certificate in a mall.
                    [DatePublished] => 2012-09-12 00:00:00
                    [ColumnID] => 133930
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                    [AuthorName] => James Deakin
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                    [Title] => CSI: Customer Service Importance
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I was in an Ayala Mall last Sunday with my three kids, excited to use an Ayala Electronic Gift Certificate (EGC) I had been given, only to find out that the establishment, Laser Xtreme, no longer accepts it.
                    [DatePublished] => 2012-09-05 00:00:00
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LASER XTREME

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abtest

You've got mail

By James Deakin | September 12, 2012 - 12:00am

Last week, I wrote about the importance of customer service after an extremely frustrating experience trying to use a gift certificate in a mall.

Motoring

CSI: Customer Service Importance

By James Deakin | September 5, 2012 - 12:00am

I was in an Ayala Mall last Sunday with my three kids, excited to use an Ayala Electronic Gift Certificate (EGC) I had been given, only to find out that the establishment, Laser Xtreme, no longer accepts it.

Motoring