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Array ( [results] => Array ( [0] => Array ( [ArticleID] => 363802 [Title] => The untouchable favorite [Summary] => Spybiz informants disclosed that this lady and her boss who were the subject of an Oct. 10 column entitled "The favorite," mistakenly assumed the information came from a top honcho of a special economic zone. Thus, they are allegedly set to rock the boat again, planning to "question again the salary" of the poor guy, who has absolutely no idea that he is being pinpointed as the leak. [DatePublished] => 2006-10-19 00:00:00 [ColumnID] => 135728 [Focus] => 0 [AuthorID] => 1730160 [AuthorName] => S.A. Maguire [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 362562 [Title] => New BSP circular to boost call center industry [Summary] => The issuance of Circular No. 543 by the Bangko Sentral ng Pilipinas (BSP) allowing the outsourcing of call center operations for bank and credit card services is expected to boost the countrys business process outsourcing (BPO) industry. The new rule would facilitate the relegation of growing non-core credit card and bank services, particularly customer care and account management, to independent and highly cost-effective vendors of outsourcing solutions, said Catanduanes Rep. Joseph Santiago. [DatePublished] => 2006-10-12 00:00:00 [ColumnID] => 135728 [Focus] => 0 [AuthorID] => 1730160 [AuthorName] => S.A. Maguire [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
KENT RICHARDS
Array ( [results] => Array ( [0] => Array ( [ArticleID] => 363802 [Title] => The untouchable favorite [Summary] => Spybiz informants disclosed that this lady and her boss who were the subject of an Oct. 10 column entitled "The favorite," mistakenly assumed the information came from a top honcho of a special economic zone. Thus, they are allegedly set to rock the boat again, planning to "question again the salary" of the poor guy, who has absolutely no idea that he is being pinpointed as the leak. [DatePublished] => 2006-10-19 00:00:00 [ColumnID] => 135728 [Focus] => 0 [AuthorID] => 1730160 [AuthorName] => S.A. Maguire [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 362562 [Title] => New BSP circular to boost call center industry [Summary] => The issuance of Circular No. 543 by the Bangko Sentral ng Pilipinas (BSP) allowing the outsourcing of call center operations for bank and credit card services is expected to boost the countrys business process outsourcing (BPO) industry. The new rule would facilitate the relegation of growing non-core credit card and bank services, particularly customer care and account management, to independent and highly cost-effective vendors of outsourcing solutions, said Catanduanes Rep. Joseph Santiago. [DatePublished] => 2006-10-12 00:00:00 [ColumnID] => 135728 [Focus] => 0 [AuthorID] => 1730160 [AuthorName] => S.A. Maguire [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
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By S.A. Maguire | October 19, 2006 - 12:00am
By S.A. Maguire | October 12, 2006 - 12:00am
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