Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 173796
                    [Title] => Ford tops customer satisfaction survey
                    [Summary] => Ford ranked the highest in customer satisfaction with automotive dealer service for the second consecutive year, according to the J.D. Power Asia Pacific 2002 Philippines Customer Satisfaction Index (CSI) Study released recently.


The annual study, now in its second year, profiles seven makes – Ford, Honda, Mitsubishi, Nissan, Toyota, Isuzu and Kia. Ford has remained the top-ranked overall make with a CSI score of 857, 36 points above the industry average. Honda and Mitsubishi were tied in second place.


                    [DatePublished] => 2002-08-28 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Motoring
                    [SectionUrl] => motoring
                    [URL] => 
                )

        )

)

ISUZU AND KIA

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 173796
                    [Title] => Ford tops customer satisfaction survey
                    [Summary] => Ford ranked the highest in customer satisfaction with automotive dealer service for the second consecutive year, according to the J.D. Power Asia Pacific 2002 Philippines Customer Satisfaction Index (CSI) Study released recently.


The annual study, now in its second year, profiles seven makes – Ford, Honda, Mitsubishi, Nissan, Toyota, Isuzu and Kia. Ford has remained the top-ranked overall make with a CSI score of 857, 36 points above the industry average. Honda and Mitsubishi were tied in second place.


                    [DatePublished] => 2002-08-28 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Motoring
                    [SectionUrl] => motoring
                    [URL] => 
                )

        )

)

abtest

Ford tops customer satisfaction survey

August 28, 2002 - 12:00am

Ford ranked the highest in customer satisfaction with automotive dealer service for the second consecutive year, according to the J.D. Power Asia Pacific 2002 Philippines Customer Satisfaction Index (CSI) Study released...

Motoring