ISLACOM CUSTOMER SERVICE

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                    [ArticleID] => 147853
                    [Title] => Globe Telecom expands IVRS
                    [Summary] => As Globe Telecom achieved a three-million-strong customer base in the first half of 2001, plans were set in motion to upgrade its 24-hour Call-in-Service. At the top of the list of priorities was to scale up its Interactive Voice Response System.


The carrier has been offering excellent customer service since it implemented an Interactive Voice Response System for its 24-hour Call-in-Service.


                    [DatePublished] => 2002-01-21 00:00:00
                    [ColumnID] => 133272
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                    [SectionName] => Telecoms
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Globe Telecom expands IVRS

January 21, 2002 - 12:00am

As Globe Telecom achieved a three-million-strong customer base in the first half of 2001, plans were set in motion to upgrade its 24-hour Call-in-Service. At the top of the list of priorities was to scale up its...

Telecoms