INTERACTIVE VOICE RESPONSE SYSTEM

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 12605
                    [Title] => SSS launches enhanced landline inquiry system
                    [Summary] => 
            
                    [DatePublished] => 2007-08-13 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Cebu News
                    [SectionUrl] => cebu-news
                    [URL] => 
                )

            [1] => Array
                (
                    [ArticleID] => 340755
                    [Title] => BIR establishes modern contact center in Banilad
                    [Summary] => The Bureau of Internal Revenue has established a state-of-the art contact center in Banilad yesterday to improve its collections and encourage voluntary compliance of taxpayers. 


BIR regional director Jaime Santiago said the contact center is envisioned to be a facility where taxpayers can immediately obtain accurate and consistent tax information as well as give feedback concerning tax administration.


                    [DatePublished] => 2006-06-08 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Cebu News
                    [SectionUrl] => cebu-news
                    [URL] => 
                )

            [2] => Array
                (
                    [ArticleID] => 147853
                    [Title] => Globe Telecom expands IVRS
                    [Summary] => As Globe Telecom achieved a three-million-strong customer base in the first half of 2001, plans were set in motion to upgrade its 24-hour Call-in-Service. At the top of the list of priorities was to scale up its Interactive Voice Response System.


The carrier has been offering excellent customer service since it implemented an Interactive Voice Response System for its 24-hour Call-in-Service.


                    [DatePublished] => 2002-01-21 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Telecoms
                    [SectionUrl] => telecoms
                    [URL] => 
                )

            [3] => Array
                (
                    [ArticleID] => 83446
                    [Title] => Security Bank invests in e-Banking solutions
                    [Summary] => Corporate clients of Security Bank will soon be able to manage their day to day cash flow online through an Internet-based system that the Bank recently acquired.


Security Bank, one of the country’s leading universal banks, has invested in an Internet Banking System from leading e-business solutions provider eBworx. The Bank likewise acquired an Interactive Voice Response System from eBworx.


                    [DatePublished] => 2001-05-29 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banking
                    [SectionUrl] => banking
                    [URL] => 
                )

        )

)

abtest

SSS launches enhanced landline inquiry system

August 13, 2007 - 12:00am

Cebu News

BIR establishes modern contact center in Banilad

June 8, 2006 - 12:00am

The Bureau of Internal Revenue has established a state-of-the art contact center in Banilad yesterday to improve its collections and encourage voluntary compliance of taxpayers. BIR regional director Jaime Santiago...

Cebu News

Globe Telecom expands IVRS

January 21, 2002 - 12:00am

As Globe Telecom achieved a three-million-strong customer base in the first half of 2001, plans were set in motion to upgrade its 24-hour Call-in-Service. At the top of the list of priorities was to scale up its...

Telecoms

Security Bank invests in e-Banking solutions

May 29, 2001 - 12:00am

Corporate clients of Security Bank will soon be able to manage their day to day cash flow online through an Internet-based system that the Bank recently acquired. Security Bank, one of the country’s...

Banking