Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 132347
                    [Title] => At Your Service
                    [Summary] => The boom in information technology has made life easier for many. But not for everyone. In fact, it seems that as technology becomes more and more advanced, the need for people to explain and make things simpler is becoming greater. That is why the business of customer service is growing. Customers buy all sorts of products or pay for services they don’t always completely understand.  And when a problem occurs, they yank at, curse or kick the product and vow never to buy anything again from the company that made it. 


                    [DatePublished] => 2001-09-02 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1435230
                    [AuthorName] => Junep Ocampo
                    [SectionName] => Starweek Magazine
                    [SectionUrl] => starweek-magazine
                    [URL] => 
                )

        )

)

ETELECARE INTERNATIONAL

Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 132347
                    [Title] => At Your Service
                    [Summary] => The boom in information technology has made life easier for many. But not for everyone. In fact, it seems that as technology becomes more and more advanced, the need for people to explain and make things simpler is becoming greater. That is why the business of customer service is growing. Customers buy all sorts of products or pay for services they don’t always completely understand.  And when a problem occurs, they yank at, curse or kick the product and vow never to buy anything again from the company that made it. 


                    [DatePublished] => 2001-09-02 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1435230
                    [AuthorName] => Junep Ocampo
                    [SectionName] => Starweek Magazine
                    [SectionUrl] => starweek-magazine
                    [URL] => 
                )

        )

)

abtest

At Your Service

By Junep Ocampo | September 2, 2001 - 12:00am

The boom in information technology has made life easier for many. But not for everyone. In fact, it seems that as technology becomes more and more advanced, the need for people to explain and make things simpler...

Starweek Magazine