^
+ Follow DIMENSION DATA Tag
Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 864534
                    [Title] => BSP to issue circular on banks’ IT system
                    [Summary] => 

The Bangko Sentral ng Pilipinas (BSP) is set to issue circular that would create a comprehensive framework for the business continuity plan (BCP) of the banking industry.

[DatePublished] => 2012-11-09 00:00:00 [ColumnID] => 0 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 757154 [Title] => Contact centers evolve [Summary] =>

Traditional contact centers are set to be replaced by customer management centers as more organizations focus on expanding contact services beyond telephony and e-mail offerings.  

[DatePublished] => 2011-12-12 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) [2] => Array ( [ArticleID] => 754022 [Title] => Phl call center agents lead in absenteeism [Summary] =>

The incidence of absenteeism in business process outsourcing (BPO) employees is higher in the Philippines and in Asia Pacific than the rest of the world due to odd work shifts, a global study showed.

[DatePublished] => 2011-12-03 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [3] => Array ( [ArticleID] => 697512 [Title] => Stronger brand seen with Dimension Data rebranding from Datacraft [Summary] =>

IT consulting and solutions provider Datacraft has finally pursued its rebranding strategy to Dimension Data, encouraged by the increasing and changing requirements of vertical industries across Asia, particularly in business process outsourcing (BPO).

[DatePublished] => 2011-06-20 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) [4] => Array ( [ArticleID] => 534022 [Title] => Survey shows drivers of Asian contact centers [Summary] =>

The growth of value of existing clients, the improvement of efficiency and the acquisition of new clients are key commercial drivers of Asian-based contact centers.

[DatePublished] => 2009-12-21 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) ) )
DIMENSION DATA
Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 864534
                    [Title] => BSP to issue circular on banks’ IT system
                    [Summary] => 

The Bangko Sentral ng Pilipinas (BSP) is set to issue circular that would create a comprehensive framework for the business continuity plan (BCP) of the banking industry.

[DatePublished] => 2012-11-09 00:00:00 [ColumnID] => 0 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [1] => Array ( [ArticleID] => 757154 [Title] => Contact centers evolve [Summary] =>

Traditional contact centers are set to be replaced by customer management centers as more organizations focus on expanding contact services beyond telephony and e-mail offerings.  

[DatePublished] => 2011-12-12 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) [2] => Array ( [ArticleID] => 754022 [Title] => Phl call center agents lead in absenteeism [Summary] =>

The incidence of absenteeism in business process outsourcing (BPO) employees is higher in the Philippines and in Asia Pacific than the rest of the world due to odd work shifts, a global study showed.

[DatePublished] => 2011-12-03 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [3] => Array ( [ArticleID] => 697512 [Title] => Stronger brand seen with Dimension Data rebranding from Datacraft [Summary] =>

IT consulting and solutions provider Datacraft has finally pursued its rebranding strategy to Dimension Data, encouraged by the increasing and changing requirements of vertical industries across Asia, particularly in business process outsourcing (BPO).

[DatePublished] => 2011-06-20 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) [4] => Array ( [ArticleID] => 534022 [Title] => Survey shows drivers of Asian contact centers [Summary] =>

The growth of value of existing clients, the improvement of efficiency and the acquisition of new clients are key commercial drivers of Asian-based contact centers.

[DatePublished] => 2009-12-21 00:00:00 [ColumnID] => 133272 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Technology [SectionUrl] => technology [URL] => ) ) )
abtest
Are you sure you want to log out?
X
Login

Philstar.com is one of the most vibrant, opinionated, discerning communities of readers on cyberspace. With your meaningful insights, help shape the stories that can shape the country. Sign up now!

Get Updated:

Signup for the News Round now

FORGOT PASSWORD?
SIGN IN
or sign in with